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Uncle Bob's Self Storage Reviews

- (314) 921-4245

Average Ratings

4.3 out of 5 stars
(4.3) 29 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.4
Expectations
 
3.9
Satisfaction
 
4.2
Likely to Recommend
 
4.4

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(6 Reviews)
4.5 out of 5 stars

By

Florissant, MO

I was able to secure an unit in a reasonable amount of time. I had actually reserved an unit at a different Bob's location (thinking it was at the site to whcih I actually went). The associate at the site where I actually rented a unit offered to contact the other location to explain the situation and cancel the other reservation, thus saving me that additional effort. My experience was satisfactory and served my needs.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Florissant, MO.

nope.. things are just fine.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

HAZELWOOD, MO

The area in front of my unit, 5079, has standing puddles of water after it rains. Maybe the gutters could be repositioned or better drainage could be done to correct this.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.4 out of 5 stars

By

Ferguson, MO

I would like to see new numbers on the entrance security pad.

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

St. Louis, MO

It is hard to reach the office a lot of the times. No answer to phones at the local and main office. Seldom , are there reminder calls about the bills . Overall, I like the company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Ferguson, MO

well covered...nothing further

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

My experiences with this company have been nothing other than exceptional. I do not get to say ...

Billy, Saint Louis, MO

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.