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Uncle Bob's Self Storage Reviews

- (314) 837-2441

Average Ratings

4.7 out of 5 stars
(4.7) 263 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.7
Satisfaction
 
4.7
Likely to Recommend
 
4.8

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
3.8 out of 5 stars

By

Florissant, MO

PUT MIRORS ON BLDGS - ISLES

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

St.Louis, MO

Wonderful staff and location very clean. Glad to be part of the Uncle Bob's Storage Family.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Louisville, KY

The free truck with move in.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Florissant, MO

Everyone was very friendly and the property looked well taken care of and secure.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Murfreesboro, TN

All was well with my storage experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.9 out of 5 stars

By

Florissant, MO

great experience

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

Everything was perfect. Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

Great service at this store

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

St.Louis, MO

I think that yellow or white lane stripes would be ideal for the lot to show where each space is marked.

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Florissant, MO

When I first started with Uncle Bob's in 2008, I believe at that time they were under different management. They were quite rude to me in fact, the lady whom was in charge was extrememly rude. When Fred took over management, I found my experience overall improve.. He was super friendly and always willing to help out.. He seemed to always go above and beyond to help with everything I needed. Fred is what made my overall experience wonderful..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Florissant, MO

Property well taken care of and clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St.Louis, MO

Excellent service by your staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

Fred, was professional and a pleasure to deal with. I only wish other companies hired and retained quality staff such as Fred. He sold me. In addition the rates and property were great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Ballwin, MO

Too many "permanent" pieces of equipment that are illkempt and in various states of disrepair that detract from the looks of the other stored items.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.1 out of 5 stars

By

Florissant, MO

The cost is marginally high for the services provided.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Florissant, MO

I would like to see a slightly lower price based on how long so on has been a customer. Just a suggestion Over all happy with the business. Very happy with the staff.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

Great job guys!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

The staff at Uncle Bob's were always extremely friendly and helpful and always greeted me by name

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

Staff really knowledgable and friendly. I trust them to help and assist me when need arises.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Valley Park, MO

We have been a Uncle Bob's customer for 5 years now. Most of the stuff i8s from my mother in laws stuff. There have been a few other manager there before Fred. He is a good old boy. He is kind and very informative. We have had issues at times with the other Manager before him.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

Fred does an excellent job keeping up with everything!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

Staff is always courteous. Property is always well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fredericksburg, VA

Exceptional customer service and very well maintained storage units.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

St. Charles, MO

No - you are doing good!

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hazelwood, MO

Great Customer Service!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

My experiences with this company have been nothing other than exceptional. I do not get to say ...

Billy, Saint Louis, MO

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.