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Uncle Bob's Self Storage Reviews

- (314) 837-8500

Average Ratings

4.7 out of 5 stars
(4.7) 56 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
5.0 out of 5 stars

By

Florissant, MO

I always felt welcomed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

Richard and Pam are great. They are one of the reasons why I stay at uncle bob's

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Florissant, MO

It would be nice if the property had more outdoor lighting and (timed, perhaps) lights inside the individual units. I seldom feel secure going there after dusk. Also, in future I would prefer a unit that was not built on a hill, as this is inconvenient when loading and unloading. Otherwise, this is fine.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

St. Louis, MO

Everything was great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

The gentleman that helped me was very courteous and helpful. I was impressed with his kindness and professionalism.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

St. Louis, MO

Staff informative and courteous

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

everything was great, the customer service, was outstanding, and very helpful, I will highly recommend someone to your facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Hazelwood, MO

IF POSSIBLE DROP SALT AROUND ENTRANCE TO ALL STORAGE DOORS TO MELT ICE THAT MAY BE BLOCKING THE ENTRANCE MAKING IT IMPOSSIBLE TO GET INSIDE. THANK YOU.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

I am incredibly happy with your Florissant location. I have 3 lockers there for happy reasons and sad. Richard and Pam have been incredible in their help and support. My Dad passed away in Mar 2013 and I had to empty a house. Sometimes I would be unloading a car or truck and Pam would come down to see how I was doing and to help. She was a real moral booster. I could pay on-line but I don't just so I can go in and chit chat a little bit. They're awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Ann, MO

rich is one of the best people I have ever dealt with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

very personable and informative

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florissant, MO

I particularly wish to acknowledge Richard at the facility on Shackelford Rd. in Florissant. I have had two occasions (separate)to have units at the facility and Richard has always been great to work with. He is a true gentleman. I was well satisfied by the storage unit and recommended my daughter rent a facility and she, too, is very pleased.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring, TX

Any time I have needed to contact your store, I have always been helped in an expeditious manner. Knowing my belongings are being stored at your facility gives me peace of mind. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ofallon, MO

Our things were in storage over a year and everything was in good condition with no moisture damage at all, impressive!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

My experiences with this company have been nothing other than exceptional. I do not get to say ...

Billy, Saint Louis, MO

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.