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Uncle Bob's Self Storage Reviews

- (973) 427-5000

Average Ratings

4.2 out of 5 stars
(4.2) 83 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.3
Expectations
 
3.9
Satisfaction
 
4.1
Likely to Recommend
 
4.3

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
5.0 out of 5 stars

By

Hawthorne, NJ

Marco was extremely helpful and informative. He was a pleasure to deal with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Paterson, NJ

Everything was just fine

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Paterson, NJ

Denise is a great manager. If I am in need of storage, I will be back without a doubt. Thank you for everything!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Hawthorne, NJ

I would have liked it to be cheaper. On the other hand I am moving from a more expensive company to Uncle Bob's

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Hawthorne, NJ

I would like to thank the representatives there who worked during weekday in the am hours. I was in need of some help when I had someone purchasing a bed that was in storage and the young lady who answered my questions as well as looked out for me was truly appreciated. I would recomend the storage facility to both friends and family..

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

N Haledon, NJ

The friendliness, helpfulness and knowledge displayed by the Uncle Bob's associate was impressive and very welcome. I can't imagine ever storing anywhere else.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Fair Lawn, NJ

Really impressed that within 24 hours of emptying the storage locker your folks called to confirm that I was canceling. Really shows you pay attention to the storage spaces

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Passaic, NJ

They were very good with everything and explained everything to me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saddlebrook, NJ

Your facilities are safe and clean. The staff is Extremely helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Fair Lawn, NJ

its all satisfactory

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Ridgewood, NJ

some times the snow blocks my entrance

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

RIDGEWOOD, NJ

I find Uncle Bob's Storage to be professional, but also in touch with their customers which is a nice blend.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Hawthorne, NJ

I knew quite a bit before I moved to your storage facility. A family member stored with you recently.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Bloomingdale, NJ

I was very pleased with your service and your price

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Paramus, NJ

I like it so far being on the second floor holds the heat and A/C in nicely. I would say the other renters are the biggest problem leaving their junk that they dont want laying around after hours, and worse yet leaving the garage door open letting in all the cold air in after all the staff has gone home.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ridgewood, NJ

I have been very pleased with the services of your staff in Fairlawn. They are always very helpful and pleasant.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

FLORHAM PARK, NJ

Great Place... I will be back if I have a Need. Staff is fantastic! You could use a few more carts...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fair Lawn, NJ

Great experience - would definitely use you again if necessary (hopefully not!)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Great staff. Good pricing and very convenient. Pleasure doing business at this self storage ...

Leslie, Monroe, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.