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Uncle Bob's Self Storage Reviews

- (817) 545-7001

Average Ratings

4.7 out of 5 stars
(4.7) 80 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(22 Reviews)
5.0 out of 5 stars

By

Bedford, TX

Don was exceptionally professional. Don went above and beyond to assist me. Don was cheerful, helpful, knowledgeable, and all around courteous and a pleasure with whom to do business. Don has set the standards by which all others will be measured.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
2.5 out of 5 stars

By

Bedford, TX

Since day 1 I have had problems. I pay for a climate controlled unit but many times I've been it is really hot: I asked several times about if, never received a call back. Needed to stop by and quickly trap something. Had to go to the office because the door had been painted and taped and would not open. I had to take extra time that I did not have waiting on the office to help me. They seemed unwilling to help, and were rude. I was also never notified if any painting or times I could not get In my storage building. When I opened the door, there was lots if dust and spider webs everywhere therefore ruining some of my things

Staff
 
2.5
Cleanliness
 
3.0
Expectations
 
2.0
Satisfaction
 
2.0
Recommend
 
3.0
5.0 out of 5 stars

By

Hurst, TX

I dealt with 2 locations and they were both excellent to work with and met all my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Fort Worth, TX

Move in went smoothly. Liked that you were open on Sunday.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Euless, TX

The team at Uncle Bob's #202 was outstanding. They were always friendly and professional, pleasure doing business with the team.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, TX

I was at Uncle Bobs for over a decade and only moved because I had four storage units and we found a warehouse nearby with more square footage for close to the same price. The guys that run the place are helpful and nice and always said hi, and I never had a problem in the 10 years I was here.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Highland Village, TX

The staff at 202 is the best!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, TX

I liked the free moving truck

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Irving, TX

I have a fifth wheel trailer I would like to store but Uncle Bob's is limited in what outside stroage they can take.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Bedford, TX

have rented for sometime now-pleased

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

I have been very happy with Uncle Bob's, as well as feel my belonging are both Safe and Secure. It has been a experience since 2008, Job Well Done!!! Keep up the great work, and Thanks!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bedford, TX

Manager on site was great about calling if I left my unit unlocked, very watchful and very much appreciated.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Little Elm, TX

I have been very impressed with the staff at the Uncle Bob's in Euless, TX. I have had my storage unit(s) for the past 6 years and they have been extremely courteous, professional and very helpful. I highly recommend them to anyone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Little Falls, NY

My unit is in Texas and I am living in New York the staff has always been super helpful and understanding. They do a great job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Euless, TX

my impressions are good,so keep doing the best of yourself.Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Irving, TX

I could not be happier with my experience at Uncle Bob. Mr. Steve at the front desk is always a delight to encounter. His helpfulness and efficiency is way beyond normal expectations. He is extremely attentive to any need I have. His service is superior.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ft Worth, TX

will always use Uncle Bob's and tell others.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bedford, TX

This is the second time we have used this Uncle Bob's location. We are repeat customers because of the excellent customer service (especially Steve), and peace of mind knowing that our possessions are safely stored. We will recommend this location to anyone looking for a storage facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Euless, TX

I was very pleased overall

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ft Worth, TX

Very good design & staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bedford, TX

Great place to use for storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bedford, TX

Steve is great, always very helpful and kind to his customers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.