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Uncle Bob's Self Storage Reviews

- (201) 569-6050

Average Ratings

4.4 out of 5 stars
(4.4) 132 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.3
Likely to Recommend
 
4.4

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
5.0 out of 5 stars

By

Bogota, NJ

Everyone I dealt with seemed truly happy to help in any way possible. You don't see that kind of service very often.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Teaneck, NJ

The carts provided to move things from one place to another are old and out of alignment. They could use an upgrade.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
3.8 out of 5 stars

By

Teaneck, NJ

I don't understand what question I am supposed to answer here. I am satisfied with the beginning month, the initial rental... but subsequently, the handcarts necessary to take things to my unit were not available. When I mentioned that, I was told I should go to other buildings and look for them, because sometimes they are not returned. The last time I went there was only one available, and it did not belong to that building; it was old, rickety and unwieldy.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
4.0
5.0 out of 5 stars

By

New York, NY

The associate helping me was exceptional in every way. I did not thinking renting storage space could be a pleasant experience but it was. The only downside was that I arrived a few minutes after she left for lunch and the office was closed for an hour which I thought unusual on a weekend.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Englewood, NJ

Location and pricing is why I am using Uncle Bobs but I am still looking for something cheaper

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cliffside Park, NJ

Everything turned perfect

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

NY, NY

Service was super efficient. Storage was perfect for my needs - plus it is climate controlled - nice amenity.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Edgewater, NJ

very good

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Far Rocaway, NY

Extremely satisfied with pricing and customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bergenfield, NJ

Your free truck was the difference. Everything else was great Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Englewood, NJ

I spoke with phone rep originally and reserved space so when I came in to sign contract good service continued.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Lee, NJ

every thing is perfect.the only thing that I could fix is that to open the gate,I drive a car and I have to get out of the car to enter the combination

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Washington, DC

In months when I have not prepaid my account, I would prefer the reminder to come more toward the end of the month. When it comes in the middle of the month, it's too soon to pay, and I sometimes forget by the end of the month.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Englewood, NJ

P'm very satisfied with your staff and facilities.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

NY, NY

The manager, Lynn in Englewood is amazing. She is a true professional, very friendly and helpful and frankly someone who when you greet in the morning puts a smile on your face. Great Job. Adam

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tenafly, NJ

I like this storage facility very much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Englewood, NJ

Employees have positive attitudes.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Chicago, IL

EXCELLENT STAFF! EXCELLENT SERVICE!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

New York, NY

Very convenient

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Teaneck, NJ

Everything is great, everyone is very helpful. I have no issues and have recommended Uncle Bob's Storage several times.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Englewood, NJ

More carts. You really need to replace with new equipment. Repair your ramps at outside door entrances. Extremely hard to push carts up and over the high edges and uneven and in some cases broken door entrance risers what ever you call them. Very, very hard to maneuver the loaded carts up and over and inside the buildings. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bogota, NJ

The ease of pulling up to the storage bin with your vehicle is what makes Bobs so good. Would definitely recommend

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Jersey City, NJ

Very helpful and welcoming, particulalry Lynn.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Englewood, NJ

There was a glitch with the moving company and Christina at the Englewood office helped us out and was pleasant to work with.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Great staff. Good pricing and very convenient. Pleasure doing business at this self storage ...

Leslie, Monroe, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.