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Uncle Bob's Self Storage Reviews

- (908) 862-6622

Average Ratings

4.3 out of 5 stars
(4.3) 63 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.2
Expectations
 
4.1
Satisfaction
 
4.3
Likely to Recommend
 
4.5

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
5.0 out of 5 stars

By

New York, NY

i have not been there often, but have been very very satisfied each time i have visited or even had occasion to phone with a question. thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Green Village, NJ

Associate helped me move a car engine.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Jersey City, NJ

Above average customer service evident in general disposition

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
4.1 out of 5 stars

By

Avenel, NJ

Everything was good but construction or repair overhead in the overhead compartment left all my belongings cover with concrete dust and small peices of concrete

Staff
 
5.0
Cleanliness
 
3.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Newark, NJ

I rented online and received the identical space rented.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.1 out of 5 stars

By

NY, NY

The space is great just lacking in light department, the halls are well lit but storage space itself had no lights, so I was moving boxes in the dark.

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Mesa, AZ

Unlike other Uncle Bob's I( rent from, this property does not seem as well maintained. The grounds parking lot is torn up, gravel and overall a mess. Very congested industrial area.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brooklyn, NY

When I rented the unit, storage manager and associate were great helper. The only problem that my GPS was confused coming to your storage. I think it might be helpful if you put a sign on the main storage of turning left to go to your storage. I have to admit it was painful to find your storage. The last thing I already received email about it when I called from Egypt trying to pay online because I forgot the contract in New York and I am visiting my family in Egypt. It was hard to get hold of you but today was easy one. Thx. Tarek

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Poway, CA

Gustavo at the Elizabeth, NJ facility is not only professional and courteous, but a pleasure to deal with - always goes the extra mile for our needs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Elizabeth, NJ

Nothing at this moment, keep up the good work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Point Pleasant, NJ

I have been with your company since day one and go back to 1998 with Lack-land Self Storage totaling 16 years and you guys are great and always have been!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rome, IT

I have left all my things far too long, and the people I speak with make me feel a little better about it, because they seem reliable.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Great staff. Good pricing and very convenient. Pleasure doing business at this self storage ...

Leslie, Monroe, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.