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Uncle Bob's Self Storage Reviews

- (440) 946-0006

Average Ratings

4.4 out of 5 stars
(4.4) 115 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.3
Likely to Recommend
 
4.5

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Willoughby, OH

It was an excellent experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Willoughby, OH

This was my first experience with a storage unit and it exceeded any expectations that I had! The facility was clean, neat and safe! The staff was very helpful and courteous! Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Eastlake, OH

Thought the unit would be a little bigger but it worked out

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.0 out of 5 stars

By

Euclid, OH

Every thing is ok

Staff
 
3.5
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Eastlake, OH

what i expected was what i received

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

South Euclid, OH

The associate was genuenly kind and the price of the storage area was very good!

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Painesville, OH

Able to move things as needed with your hours.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Mayfield Hts, OH

Both of the associates I spoke with were VERY helpful and genuinely interested in my needs. They were friendly, funny, and even did research to answer one of my questions. It was a very easy, pleasurable experience.

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Willoughby, OH

Was easier that I thought it would be. Everything worked out great. Friendly and helpful staff.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Cleveland, OH

Very satisfied...appears to be a nice facility

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Willowick, OH

Gave me what I was looking for

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Willowick, OH

I was hoping to be able to leave one item behind, but was not allowed. Also I was told the truck would be free and I had to pay $39.00.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cleveland, OH

Prompt, courteous, helpful, friendly, worked with our needs to move in. We brought a semi in and associate offered us a choice of two units that would work best for unloading semi.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Wiiloughby, OH

I have rented space at Uncle Bob's in yhe past and as usual they were very helpful and courteous, which is why I keep coming back.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Eastlake, OH

so far so good!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Willoughby, OH

I'm amazed at how well you handled the snow this winter. I've lived in apartments and condos and never had the type of service and bad weather access you provide. The whole compound is well maintained, clean, and regularly inspected. Oh yes, thanks so much for the on site rest room, which also is very clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

The Villages, FL

Never used a storage unit before so I did not know what to expect. I was very pleased with the people at this Uncle Bob's store. They were there to help whenever I needed it. They explained everything up front and answered all my questions. I will definitely recommend this Uncle Bob's to any of my friends who are in need of some form of storage. Thank You for making my move easier.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Eastlake, OH

Always neat and clean. Really fits our needs. We're very happy we chose Uncle Bob's for our storage needs!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Eastlake, OH

The price seems pretty high for the size of the units and lack of power / heat within the units.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
4.0
4.5 out of 5 stars

By

Willowick, OH

I wanted to get a light bulb in my unit and even after placing one in it, it didn't work??

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cleveland, OH

Your manager was extremely customer friendly and professional. He was exceedingly impressive and I highly recommend your facility to my friends, family, and clients.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Willoughby, OH

Great facility! I will certainly use this facility again when I have storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Willowick, OH

The only thing I was slightly disappointed with was the size of the small storage room door - I didn't have enough for a larger room that had the bigger doors but the door on the small room was extremely difficult to work with because it was so Narrow.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Willoughby, OHIO

Was very happy with the over all experience and would tell family and friends how happy I was with the business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Painsville, OH

FANTASTIC CUSTOMER SERVICE!! CLEAN FACILITY WITH RESOURCEFUL EMPLOYEES. PROUD OF THE PHENOMENAL CUSTOMER SERVICE I RECEIVED AND I WILL ONLY USE AND REFER PEOPLE TO BOB'S STORAGE.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.