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  • Uncle Bob's Self Storage near East Rochester, NY

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Customer Reviews


 
(4.9 out of 5)

Everything was explained properly. The storage space seems exceedingly safe. The employee was helpful, funny, and kind. The storage space was clean, air conditioned, and exactly what my roommates and I needed. I will recommend (and have) Uncle Bob's to friends and family.

Dani from Decatur, GA
May 26, 2015

 
(5.0 out of 5)

You made the process very easy. As a college student, this was my first experience with a storage facility and I was very happy with my experience.

Stephen from North Branford, CT
May 26, 2015

 
(5.0 out of 5)

Terrific customer service. After a terrible winter, when I asked if some snow could be removed around my RV parking spot, they had their snow removal contractor there the same day and cleaned around my parking spot. Awesome, wonderful, amazing customer service.

Chris from Buffalo, NY
May 25, 2015

 
(5.0 out of 5)

Everyone at the Creek St. (Webster, NY) location was fantastic. I have had storage units before and the way I was treated at those other places versus the staff at Uncle Bob's was like night and day. I seriously cannot say enough about how wonderful they were. Helpful and caring (sounds goofy, but it is true) at every turn, even when I got really behind in my payments. No judgement, only compassion and as helpful as they could be. If I have the choice I won't ever go anywhere else again. Good job Webster!!

Erika from Tucson, AZ
May 23, 2015

 
(5.0 out of 5)

Shelvy was the best and made my experience with Uncle Bob's exceed my expectations.

Kate from Rochester, NY
March 23, 2015

 
(4.5 out of 5)

We've enjoyed storing at Bob's for a number of years. The associates are friendly and helpful, and the space is clean, well located, and easily accessible.

Matthew from Boulder, CO
February 28, 2015

 
(5.0 out of 5)

I thought the staff was extremely kind and helpful. I appreciated their kindness and willingness to help.

Kelly from Rochester, NY
September 23, 2014

 
(5.0 out of 5)

Overall, a positive experience. We moved from a larger unit to a smaller unit after two months, and the office staff was very accomodating and helpful.

Doris from Rochester, NY
August 13, 2014

 
(5.0 out of 5)

It's comforting to know my belongings are in a safe, secure and clean environment with convenient access and friendly, helpful staff.

Julie from Webster, NY
July 25, 2014

 
(5.0 out of 5)

I really did not know what to expect when I walked in to rent a space. I had called ahead to secure an indoor space, and when I got there I was treated very well, with an upbeat, very knowledgeable, young lady to help me, and was soooo happy! What a great place!

Barbara from Rochester, NY
March 25, 2014
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