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  • Uncle Bob's Self Storage near East Rochester, NY

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Customer Reviews


 
(5.0 out of 5)

Shelvy was the best and made my experience with Uncle Bob's exceed my expectations.

Kate from Rochester, NY
March 23, 2015

 
(4.5 out of 5)

We've enjoyed storing at Bob's for a number of years. The associates are friendly and helpful, and the space is clean, well located, and easily accessible.

Matthew from Boulder, CO
February 28, 2015

 
(5.0 out of 5)

I thought the staff was extremely kind and helpful. I appreciated their kindness and willingness to help.

Kelly from Rochester, NY
September 23, 2014

 
(5.0 out of 5)

Overall, a positive experience. We moved from a larger unit to a smaller unit after two months, and the office staff was very accomodating and helpful.

Doris from Rochester, NY
August 13, 2014

 
(5.0 out of 5)

It's comforting to know my belongings are in a safe, secure and clean environment with convenient access and friendly, helpful staff.

Julie from Webster, NY
July 25, 2014

 
(5.0 out of 5)

I really did not know what to expect when I walked in to rent a space. I had called ahead to secure an indoor space, and when I got there I was treated very well, with an upbeat, very knowledgeable, young lady to help me, and was soooo happy! What a great place!

Barbara from Rochester, NY
March 25, 2014

 
(4.4 out of 5)

There was a significant problem with snow removal this year. The staff did mention that the contractor was not as prompt as requested, but still there are very large piles that made it more difficult to get into my building with my boxes.

Scott from Macedon, NY
March 30, 2015

 
(5.0 out of 5)

You are so lucky to have Shelvy as your representative. She is one of the most helpful and pleasant people I have dealt with in a long time. Her customer service is superb and next time I need storage I will look forward to seeing her again. Thank you.

Donna from Penfield, NY
March 23, 2015

 
(4.9 out of 5)

I was in the area and decided to check on my storage area after dark and in the snow last week. My code wouldn't work right, so I called the number on the sign on the gate to get help. It turned out that I had my old card and code from when I rented space in Tonawanda, NY, so of course it wouldn't work! The associate was very kind and helpful to me, in the dark, in the snow, late at night, all alone. Thank you!

Diane from Lakeville, NY
March 5, 2015

 
(5.0 out of 5)

My daughter is a college student in the area and she and her friends have been using Uncle Bob's Storage for four years. The employees there have all been very friendly and helpful. They have stored everything from school supplies to cars and have never had any issues.

Marti from mpls, MN
February 24, 2015
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