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  • Uncle Bob's Self Storage in E. Syracuse

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Pricing & Reservations
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800-242-1715

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Features

  • Climate Control
  • Free Van or Truck Rental (at nearby location) with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Closed Nov 27th

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

138 Customer Ratings

4.4 out of 5 stars
4.4/5 Average Rating
Staff
 
4.6
Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Recommend
 
4.5

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


23 Customer Reviews

5.0 out of 5 stars

Binghamton, NY

This was my first time at renting a storage unit and I didn't really know what to expect. It was nice to find that the experience was very positive.

5.0 out of 5 stars

East Syracuse, NY

Hello, I want to thank especially Mrs. Brenda very much, she helped me with all my questions. I was very satisfied, the only problem I have is that I cannot carry the boxes and suitcase, I have problems right now with my legs, I'm 3 times a week in the NE Medical Center. Everything is still in my trunk and back seat. Next week some friend will come to me and help me to carry it upstairs into my apartment. Next time I'll get visiters from TN (my son, his wife and grandchild) or visitores fr. Germany (more than 1 person, I'll be back to your place, because I have to empty my bedroom which is used as my storage room.... thanks again for your help. Erika Carneim

4.8 out of 5 stars

Syracuse, NY

My only difficulty has been with payments. It was not clear to me that Uncle Bob's did not send bills to customers. So combined with the free month -- which was great -- I missed my first payment. Since I'm a person who pays bills promptly, that was frustrating. I cleared that up and then almost missed the second bill as well. I'm straight now that I set up an account online. Perhaps it would be good to set up the account when you rent the space so that it's done all together. Otherwise everything has been great!

5.0 out of 5 stars

Syracuse, NY

Such quality at a very best comparable rates. Excellent storage facility. Used them in 2003 and 2014 and would use and refer them always

5.0 out of 5 stars

New Port Richey, FL

Staff is always accommodating & helpful everytime I call with my payment. They are very nice people & I would recommend them to all who use storage units

5.0 out of 5 stars

E Syra, NY

great place and great customer service,still glad to see company with your customer service Thanks Ed

4.8 out of 5 stars

E. Syracuse, NY

Make outdoor storage parking spaces larger and easier to get in and out of.. Front to back

4.0 out of 5 stars

Syracuse, NY

It was quick and easy

4.8 out of 5 stars

Syracuse, NY

The associate made this a pleasurable exchange through her thorough knowledge and sense of humor.

5.0 out of 5 stars

Dewitt, NY

Staff always friendly. Dumpster is very helpful.

5.0 out of 5 stars

Canton, OH

Helen and Brenda have gone above and beyond to accommodate my needs...

5.0 out of 5 stars

Dewitt, NY

Very helpful

3.5 out of 5 stars

Syracuse, NY

Beside bein a bit pricey you are okay ...

4.6 out of 5 stars

Kirkville, NY

Helen is awesome!

4.0 out of 5 stars

Dewitt, NY

storage space was smaller than expected

5.0 out of 5 stars

East Syracuse, NY

Very happy with the east syracuse location. Have told many people about it and know that I had at least 4 of them go your way. Thank you for the great service.

5.0 out of 5 stars

Syracuse, NY

I like the fact that you offered a truck for our use. That was very awesome!

4.8 out of 5 stars

Dewitt, NY

Everything is great

5.0 out of 5 stars

East Syracuse, NY

Very pleased with the service I have received!

5.0 out of 5 stars

Fayetteville, NY

Nothing! You all do a great job! Thank you.

4.6 out of 5 stars

DeWitt, NY

When there was a problem with the door, it was taken care of shortly after I reported it. I was quite pleased.

5.0 out of 5 stars

Fayetteville, NY

We are overall very happy, one suggestion is to put more lighting around your storage area for times when we have to use it in the Fall when the clocks change and we need to use car lights at 6:00 p.m. after work. Thanks!

5.0 out of 5 stars

Fayetteville, NY

The 2 women working in the office were professional, helpful and friendly!


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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