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Uncle Bob's Self Storage Reviews

- (315) 437-3583

Average Ratings

4.4 out of 5 stars
(4.4) 122 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.4

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
5.0 out of 5 stars

By

E Syra, NY

great place and great customer service,still glad to see company with your customer service Thanks Ed

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

E. Syracuse, NY

Make outdoor storage parking spaces larger and easier to get in and out of.. Front to back

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.0 out of 5 stars

By

Syracuse, NY

It was quick and easy

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Syracuse, NY

The associate made this a pleasurable exchange through her thorough knowledge and sense of humor.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dewitt, NY

Staff always friendly. Dumpster is very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Canton, OH

Helen and Brenda have gone above and beyond to accommodate my needs...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dewitt, NY

Very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.5 out of 5 stars

By

Syracuse, NY

Beside bein a bit pricey you are okay ...

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
4.6 out of 5 stars

By

Kirkville, NY

Helen is awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.0 out of 5 stars

By

Dewitt, NY

storage space was smaller than expected

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

East Syracuse, NY

Very happy with the east syracuse location. Have told many people about it and know that I had at least 4 of them go your way. Thank you for the great service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Syracuse, NY

I like the fact that you offered a truck for our use. That was very awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Dewitt, NY

Everything is great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

East Syracuse, NY

Very pleased with the service I have received!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fayetteville, NY

Nothing! You all do a great job! Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

DeWitt, NY

When there was a problem with the door, it was taken care of shortly after I reported it. I was quite pleased.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Fayetteville, NY

We are overall very happy, one suggestion is to put more lighting around your storage area for times when we have to use it in the Fall when the clocks change and we need to use car lights at 6:00 p.m. after work. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fayetteville, NY

The 2 women working in the office were professional, helpful and friendly!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.