I used the call center first and because of an urgent need to rent space I was directed to call where I needed to rent. I arrived and all paperwork was preprinted. Conversation was polite and professional. I had rented at this facility many years ago, and was pleased that it continued to have a great staff.Suzanne from Chittenango, NY
The store manager is one of the many reasons i will return and have already recommended to friends and family.Vanity from Syracuse, NY
Very well maintained with a friendly, helpful staff. A pleasure to go there. Need a SIGN on cardboard container that "OPENING IS ON THE OTHERSIDE". I was there several years before finding it as it was always locked in the front when I drove by.Jere from Baldwinsville, NY
Everyone is always very helpful and friendly there.Rose from Liverpool, NY
Having rented with other self-storage facilities Uncle Bob's was a refreshing change. Service was prompt, friendly, concise, and informative. The paperwork was reasonable and explained but for me the most important part was the cleanliness and friendliness of the staff.Cynthia from N. Syracuse, NY
Requested space was available. However, I do feel price is too high.Karen from Clay, NY
The customer service was wonderful. I was offered the free truck rental and reserved a time slot. I was then called the day before saying they may have to do some repairs on the truck and offered me plenty of other options so that I wouldn't have to change or cancel my reservation time. The truck ended up being in good shape and available but I appreciated the foresight, consideration, and prompt communication I received. Happy to be storing with you!Erica from Westfield, NY
Storage unit was much cleaner than I expected and it was brightly painted. The indoor lighting was also bright.James from Syracuse, NY
Kathy at Liverpool store is a great manager. Always on top of everything.Tim from Liverpool, NY
Helen and Brenda have gone above and beyond to accommodate my needs...Tracy from Canton, OH
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