We were very satisfied. My elderly mother was stressed out and upset during her move but the associate calmed her down and treated her with kind respect. In the middle of a very unpleasant day, Uncle Bob's was the perfect combination of helpfulness and efficiency. Thank you to Uncle Bob's employees who helped my mom make the transition to her knew home. My niece recommended Uncle Bob's to me and I have already passed it on to others. Great Job!!!!!!!!!!!!!!!!!Marie from North Syracuse, NY
The store manager is one of the many reasons i will return and have already recommended to friends and family.Vanity from Syracuse, NY
This was my first time at renting a storage unit and I didn't really know what to expect. It was nice to find that the experience was very positive.Christine from Binghamton, NY
Was very impressed with the staff, both when I signed up and when I cancelled. I will come back to this Uncle Bob's in the future without hesitation.Justin from North Syracuse, NY
The staff was great and very helpful. Extremely happy.they went above and beyond to help us outAbby from Lake Worth, FL
Hello, I want to thank especially Mrs. Brenda very much, she helped me with all my questions. I was very satisfied, the only problem I have is that I cannot carry the boxes and suitcase, I have problems right now with my legs, I'm 3 times a week in the NE Medical Center. Everything is still in my trunk and back seat. Next week some friend will come to me and help me to carry it upstairs into my apartment. Next time I'll get visiters from TN (my son, his wife and grandchild) or visitores fr. Germany (more than 1 person, I'll be back to your place, because I have to empty my bedroom which is used as my storage room.... thanks again for your help. Erika CarneimErika from East Syracuse, NY
the employee that waited on me was professional, courteous, respectful and informative. She made my rental experience pleasant. She needs some Kudos from Uncle Bob's. :)Irene from Syracuse, NY
Only reason for answer on "property well maintained" is because of snow removal for easy access to my building in winter. Otherwise, very happy with Uncle Bob's!Phyllis from Syracuse, NY
This is our 2nd time renting with Uncle Bob's. Both times we have had a great experience. I have recommended Uncle Bob's several times already. We are completely satisfied. Thank You.Susan from Liverpool, NY
My only difficulty has been with payments. It was not clear to me that Uncle Bob's did not send bills to customers. So combined with the free month -- which was great -- I missed my first payment. Since I'm a person who pays bills promptly, that was frustrating. I cleared that up and then almost missed the second bill as well. I'm straight now that I set up an account online. Perhaps it would be good to set up the account when you rent the space so that it's done all together. Otherwise everything has been great!Marian from Syracuse, NY
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