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Uncle Bob's Self Storage Reviews

- (401) 434-7505

Average Ratings

4.6 out of 5 stars
(4.6) 101 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(23 Reviews)
4.8 out of 5 stars

By

Scranton, PA

Thanks for the fine service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New York, NY

Checking in was an easy and pleasant experience. The manager on staff was very helpful.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mattapoisett, MA

the staff was particularly helpful to me in arranging for my space as I was doing this from the west coast. They were very accommodating with faxing paperwork back and forth and making sure I got the most appropriate space for my needs. I was very impressed and grateful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Pawtucket, RI

The associate was helpful and respectful.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cumberland, RI

cean and neat

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pawtucket, RI

Even though I came after my reservation expired they were more than accommodating. Everything was explained to me thoroughly and respectfully.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Warwick, RI

The staff member who was there when I rented the space could not have been nicer or more helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Quincy, MA

Presently surprised

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Seekonk, MA

There needs to be somewhere safe and warm for customers to wait when associates are out of the office helping others. On one visit, the office was locked and there was an elderly woman waiting outside in the freezing cold. She had walked to the office and did not have transportation. There was no indication when someone would return to the office, so I had her wait in my car to keep warm. Please consider this situation and make appropriate arrangements for customers who are in need. Thank you.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Providence, RI

My mother used this location for her own storage while I was young and now I am using it. Both times the workers have been nice and the property is well maintained. A very nice place.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rumford, RI

Everyone was polite and knowledgeable . Nd the unit was easily accessible

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Prov, RI

Amanda & Jamie treated me fairly, firmly & with respect. Very professional!!

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Providence, RI

Everything is fine the way it is.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Boston, MA

Security: Thinking that code entry should be required at exit, as it is at entry, rather than the automatic detection upon exiting that is currently in place.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pawtucket, RI

This is my 3rd time renting a storage unit from Uncle Bob's. I tell my friends and family about this place so a family members also rents from you now.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rumford, RI

Amanda is just the best! She is always pleasant and very professional. She is truly an important asset to your organization. I could not be happier with my experience.Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Riverside, RI

Office staff are always friendly

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pawtucket, RI

High quality organization and cleanliness.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pawtucket, RI

Glad I am using your storage center for my RV. thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pawtucket, RI

This was the 2nd time I had used Uncle Bob's. If I need it again I will go theere again. Thanks Christine Carroll

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Riverside , RI

love this place!!!!!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

E. Providence, RI

No, you covered it all

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Rumford, RI

Loved the truck rental. Really an easy company to work with in general.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.