For storage tips, social & more:

Uncle Bob's Self Storage Reviews

- (919) 544-0131

Average Ratings

4.5 out of 5 stars
(4.5) 78 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.5
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

Review Us Today!

Customer Reviews

(18 Reviews)
4.2 out of 5 stars

By

Durham, NC

WE were surprised to find a nice wide open drive space and the unit was nicely cleaned with no leaks. The manager came around to make sure we were comfortable with our unit. The Place was well lit and there was no trash anywhere.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Saratoga, CA

The locks you sell have a unique key. It was difficult to get copies made. I would not sell those to customers especially students who need copies made.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Durham, NC

She was very helpful when explaining to me what the sizes looked likeas far as space.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Pelham, NY

The associated legitimately seemed interested in helping me throughout the process. She was kind and efficient.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

I like the service and we were treated nice

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Ormond Beach, FL

One of the better storages.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

I am happy with their service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Clinton, NC

Thank you!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hurdle Mills, NC

i meant to check very satisfied initially. sorry. very happy with you guys.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Durham, NC

Customer service is great when I stop by or speak with someone on the phone. Keep up the good work.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Durham, NC

I came in from a long trip and the associate was kind and knowledge

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Timberlake, NC

The couple that ran this facility were great folks. I have nothing negative to say at all.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chapel Hill, NC

Ms. Jeanne is a wonderful representative for your company. She was thorough and pleasant to work with. I enjoy storing my belongings at Uncle Bob's #176!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bryn Mawr, PA

Ms. Jeannie was wonderful and very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

the lady at this location is wonderful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

Your manager is very friendly & knowledgeable. I like that she gets to the customers personally and always greets you with a smile

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Durham, NC

thank you my experience was very satisfactory.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

She takes her job very seriously and is a very empathetic and caring person. Her office space is exceptionally clean and organized. We didn't expect such exceptional service and provision from a storage unit manager.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.