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Uncle Bob's Self Storage Reviews

- (919) 382-0511

Average Ratings

4.6 out of 5 stars
(4.6) 99 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.3
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(16 Reviews)
5.0 out of 5 stars

By

Bowie, MD

You guys raise the bar for storage! Thanks so much! Joe

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Durham, NC

Chris and Will are great at their jobs. Respectful and proficient! Going above and beyond whenever possible!!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Durham, NC

I was very impressed of the outstanding customer service that Chris H. and Will D. displayed! They were very professional, informative, and courteous! I really enjoyed them!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

Very Professional staff; will recommend to others.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Durham, NC

Associates performed in a professional manner.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

Chris was great to work with. He helped me to secure additional spaces as I needed them during a sudden, unhappy move. Chris was kind, knowledgeable,and efficient. I was very happy with the facility and his service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Durham, NC

Now the people who works at uncle bobs is very nice people.there is a big difference at uncle bobs. Nice hope everyone keeps up the good work.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Durham, NC

Chris & Will are always friendly and helpful.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

Chris was so helpful when I met with him to explain what I had been looking for in a storage unit. His helpfulness was a huge part in our decision.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

Chris was extremely helpful & knowledgeable, very smoothly run location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Durham, NC

I was concerned about the security of using a storage unit but Chris was awesome as changing my mind without knowing he was doing so!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Durham, NC

Great job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Durham, NC

This was the best experience that I've had working with a storage company. Chris was always SO helpful and made everything a breeze. It was nice to have such great service at a place that probably has hundreds of customers in a year.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Foster City, CA

Way way better than public storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

Bob and Erica at the Hillsborogh Road are awesome!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Greenwood Vlg, CO

I am actually an out of town parent that rented the unit for my daughter. Everyone was so helpful! I am planning on renting from you again next summer for her! Thanks very much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.