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Uncle Bob's Self Storage Reviews

- (972) 572-1000

Average Ratings

4.5 out of 5 stars
(4.5) 74 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.3
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.0 out of 5 stars

By

Cedar Hill, TX

I requested the rental truck for the Saturday of my move & was told that it was rented out for the day. However, I made several trips throughout the day & saw the truck still sitting in the same spot. Because of that I spent about $80 to rent a truck.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Dallas, TX

They have been very helpful every time I have come.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Hill, TX

Location was very convenient for me.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Dallas, TX

I have, always been happy with uncle bob storage.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

I loved this place and will be back soon!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Good experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Only that management is awesome! Each time I call all staff answer and talk with smiling voices. That is great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Desoto, TX

Kim and Tiffany at the Duncanville location are Awesome, very kind, very professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

DeSoto, TX

The location was great and the facility itself was good. The only issue I have to say we had was with the on-site person who lived at the facility. It involved her guests and their vehicles always blocking the way for us to get to our storage unit. At times this really created a problem. I do understand that is a isolated situation to the facility we used but it is an issue that needs to be addressed for future clients.

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Duncanville, TX

Tiffany has been very helpful in every encounter we've had. A delight to deal with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Duncanville, TX

placed my lock in the worng place one time and they call me to come and put it on the right way. Got some cabnets that were 3ft each Got 3 of them and they 9ft total and they would not fit side by side in a 10 x 10 unit....very strange. But I am happy.

Staff
 
4.2
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Tiffany, Kim and the entire staff were excellent. Awesome experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

I love how clean and secure my property is at this location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.