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Uncle Bob's Self Storage Reviews

- (614) 792-7600

Average Ratings

4.8 out of 5 stars
(4.8) 89 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.9
Expectations
 
4.6
Satisfaction
 
4.8
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Evanston, IL

Theresa has been very helpful over the last several. I return from overseas rarely but I have had had to shift to a larger container size and stopped in for other purposes. She remembers me and has been very helpful and warm on all occasions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

Please add a not applicable column to your survey. I haven't had to interact with anyone from the office since I started renting the space. That is because everything is just fine and runs like clockwork. The first couple pages of your survey assume I have to interact with someone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

The woman in the office was extremely efficient, pleasant and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Marysville, OH

Teresa at Dublin unit was very nice and helpful!

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Perrysburg, OH

Thanks. I had great service and location. I felt my things were secure and the facility was neat, clean and well maintained. Will refer others to you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

Theresa , the on site manager, was very helpful and informative. The facility was very clean and we'll kept and maintained. I would and will recommend this storage facility to anyone looking for storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

West Worthington, OH

What a great lady you have up there!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

The facility was nicer than I expected from viewing your web site. The staff person was great and very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plain City, OH

helpful and met our needs. Followed up very well.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

The property manager is fantastic. Extremely knowledgeable & helpful! I could hang out with her she is so great! Good choice, I would recommend Uncle Bob's based on her and the cleanliness & dryness of the facilities.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Dublin, OH

The manager is very friendly and helpful - whenever I need anything she takes care of it quickly!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

This was one of the best customer service experiences at any business. Theresa was courteous and helpful. The property was really clean and well maintained. Everyone that stopped by during the time I was filling out paperwork was also greeted with a smile.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

Teresa is the best@!( love her

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

We only moved because we moved our office out of the near area.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

The person in the office was extremely helpful and pleasant. She was a pleasure to work with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Galloway, OH

Teresa from Uncle Bob's Self Storage (Dublin, OH) was always very nice and very helpful when I had questions. She always kept the facility very clean. She is a very valuable employee.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

This location is very well run, always looks clean and neat. The manager is very concientious. On one occasion she noticed that I had put the lock on without sliding the locking mechanism into the proper position to secure the door, and gave me a call to let me know the unit wasn't secure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

Teresa is always great to work with. I return every year for seasonal storage because of her!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

Office Manager Theresa was especially helpful and a pleasure to do business with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

Theresa at the Avery Rd. location is personable, professional, and the reason I continue to use Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dublin, OH

Theresa was terrific. Every concern we had, every issue with the move that we confronted, Theresa presented options and alerted us to resources. Theresa does a fantastic job, and displays great pride in the business, the facility, and her own performance. We have rented three units at this Uncle Bob's, and have felt exactly the same gratitude towards Theresa and appreciation of her efforts.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Columbus, OH

The office and storage facility were tops... very clean and easily accessible. My belongings were dry and safe without any signs of "critters" and dirt. The managers for Avery Road in Columbus, OH were excellent and deserve special recognition! My only complaint is the price increase (30% over 2 years), which is why I emptied my Uncle Bob's unit and only gave 4 stars for meeting my expectations and overall satisfaction.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bellefontaine, OH

Love the online bill pay!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Columbus, OH

Thresa is wonderful, she is very professional and helpful.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Hilliard, OH

Staff were as prompt as immediate circumstances permitted. Both persons with whom I interacted were very helpful. I also found the units clean and overall property well maintained.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.