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Uncle Bob's Self Storage Reviews

- (770) 455-3699

Average Ratings

4.4 out of 5 stars
(4.4) 102 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.5
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(22 Reviews)
4.2 out of 5 stars

By

Atlanta, GA

I stored with your company 5 years ago. It was a pleasure then,and I got what I expected. Nobody goes overboard,that would be phony,and I would have sensed that right away. The associate was warm and helpful.That's what I expected,and that's what I received.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Each person working at Uncle Bob's make you feel as if they have known you for years. Very helpful, and caring.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Columbus, GA

My move in date on my new condo was delayed so I needed storage fast. The team at Uncle Bob's worked with me to find the most cost effective storage unit for what we had. And, having the use of a truck was a real plus! Nice people, great location.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

This store location is close to home and work. Staff is very helpful at all times!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chamblee, GA

perfect customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Atlanta, GA

Wish there was lighting in the units - sometimes necessary to access at night.

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Atlanta, GA

I wish it didn't cost so much, but that is the price of living, I guess.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dunwoody, GA

The onsite manager is awlays nice as are his employees. They do a great job, always have.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbia, MD

The staff is courteous and always helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Dunwoody, GA

Clean facility, good help. Thanks!

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.8 out of 5 stars

By

Franklin, NC

I have had a space at Uncle Bob's for about 13 years + now. I have always been treated very well.

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Atlanta, GA

It would be helpful to have access to a garbage unit on site.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chamblee, GA

Job well done!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Atlanta, GA

The staff was every bit professional in every aspect.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dunwoody, GA

I came to Uncle Bob's from one of your nearby competitors. I reserved the space at the competitor but left before I could move in after the rude and unprofessional service I received. When I arrived at Uncle Bob's, the gentleman who helped me was a breath of fresh air. He was kind and knowledgeable--he even cut into his lunch break to help me so I didn't have to wait. Two thumbs up to you guys!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Atlanta, GA

uncle bob is my go to place

Staff
 
4.2
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Cevon was a pleasure to work with .

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

I have my unit for a long time and am completely satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Decatur, GA

The staff at my particular location was top notch! Despite the fact that I had to travel a small distance to enter my storage facility, I'm very happy that I chose Uncle Bob's Storage for my storage needs! Thank you all!

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Atl, GA

Excellent customer service and fair value for price

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Atlanta, GA

The property is always clean, neat, well kept and presentable and the associates are always ready to help. Thanks

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Doraville, GA

I was pleasantly surprised by the service I received. It truly exceeded my expectations. A excellent storage rental experience. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.