Everything went smoothly and the staff was friendly and helpful. There were no hidden charges. Was expecting less based upon experiences with other storage companiesWilliam from League City, TX
I know how to treat a customer, and the ladies (Karen and Monica or Megan) treated me just right. Also, they went the extra mile and offered help even though I didn't need any. Very, very conscientious and professional.Eve from Spring, TX
I am always welcomed into the office by a friendly employee. Your employees are always pleasant, helpful, and friendly. I really appreciate the fact that I don't feel like just a number, but a person. Great service!Rene from Houston, TX
Your agents were courteous, professional and very friendly. I got exactly what I wanted, promptly and without any difficulty. I wish all companies had your great service.Carla from Houston, TX
Easy to obtain storage space, pleasant personnel to work with,helpful in getting all paperwork completed, first class operationMorgan C from Kemah, TX
This was the first time we used any self-storage facility and were very happy with how smooth everything went and how secure everything was. We never had one worry about our "stuff" being ok. The moving truck was great too. The truck at the site had a damaged tire that was discovered during the pre-lease inspection but they helped me by contacting another location to get a truck. The way everyone all worked together was fantastic. When I got to the other facility, they were just as nice, and helpful as the one I was storing at. Amazing!! We will definitely without a doubt use Uncle Bob's again if there is ever a need. Thank You!!!!!Jason from Deer Park, TX
I have rented two units, several months apart, and both times I had wonderful experience with Nicole. She handled things very efficiently and professionally but I most appreciated her friendly manner! I have had to call Nicole several times with questions and to update my billing info and she has been very helpful to me. What an ideal employee to have when dealing with us - stressed out by moving - so calm and reassuring!Carmel from Las Vegas, NV
Great experience and I will be a customer for months to come. Thanks for the help and courtesy.Robert from League City, TX
It’s a great store with great customer service. Couldn’t be happier with Uncle Bob’s! I’ve used storage services with your competitors in the past, and never again. Always recommend you guys!Santos from Houston, TX
Julio was very helpful, he engaged in conversation and gave me feedback about the area as well,and being new to a city, that was very helpful. He went beyond his tasks and did a bit of research for me as to what was more convenient financially to rent a moving truck. His customer service dedication is admirable!Silvia from Tomball, TX
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