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  • Uncle Bob's Self Storage of Decatur

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800-242-1715

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Features

  • Climate Control
  • Free Truck Rental with Storage Rental

Office Hours



Access Hours

6:00 AM to 8:00 PM daily

Note

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

102 Customer Ratings

4.4 out of 5 stars
4.4/5 Average Rating
Staff
 
4.6
Cleanliness
 
4.5
Expectations
 
4.3
Satisfaction
 
4.4
Recommend
 
4.5

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

5.0 out of 5 stars

Decatur, GA

Ms.Bianca was very helpful and very concerned with my needs for storing my things at your facility. She is an asset to the company a wonderful personality and a caring heart. I came in and was very upset about my situation. Bianca lifted my spirits and assured me that my things would be safe and secure. Bianca is a wonderful person and you should be proud to have her as an employee.

5.0 out of 5 stars

Decatur, GA

This has been a diffult time for me and the staff has been so very nice and supportive. I was amazed at such caring service.

4.0 out of 5 stars

Lithonia, GA

Uncle Bob is cool if they let you pay a portion of your bill to help bring it down some when you're a little behind. With uncle Bob it's all or nothing, there's no room to negotiate.

5.0 out of 5 stars

Ellenwood, GA

Nothing could have been better!

5.0 out of 5 stars

Atlanta, GA

Keep up the outstanding work!!

5.0 out of 5 stars

scottdale, GA

Just was not what I expected in comparison to previous storage facility. Uncle Bob's is clean, quiet, professional.

5.0 out of 5 stars

Jonesboro, GA

the price was just as advertised online

5.0 out of 5 stars

Decatur, GA

The staff that works ther are very kool calm n respected n some keep doing ex.service

5.0 out of 5 stars

E. Patchogue, NY

I was very impressed with the phone conversation with Drew and then when I arrived I worked with Doug. Very helpful considerate and this was overall my first experience with a storage company and if all companies had this work ethic and hospitality what a wonderful world it would be.

5.0 out of 5 stars

Atlanta, GA

Wonderful staff! I feel that my belongings are safe. Very pleased when I go in to check on my storage unit. KEEP UP the fantastic work guys.

4.7 out of 5 stars

Stone Mountain, GA

Very satisfied with the over-all services!

5.0 out of 5 stars

Atlanta, GA

My agent was awesome and very helpful.

5.0 out of 5 stars

Petoskey, MI

I am so happy I chose to store my precious belongings with you. I MISS them. Please tell staff they are wonderful and I appreciate them!

4.5 out of 5 stars

Atlanta, GA

the employees a very courteous and they are also very helpful.

5.0 out of 5 stars

Atlanta, GA

Your Property Manager Doug is your absolute best asset! He's always cheerful and helpful and has exceptional customer service skills which I know a lot about since I've run hotels for the past 20 years. He deserves a promotion, but I'd hate to see him ever leave your Candler Rd/I-20 location!

5.0 out of 5 stars

Decatur, GA

i have found management to always be on point, and it seems that they really care about their job and the service they provide for their customers. prior (kim) and present(doug) have always seemed to be enthusiactic in providing stellar service. kudos to them both!

5.0 out of 5 stars

Jonesboro, GA

I enjoy using the uncle Bob storage...every time I move I can rely on this storage being there for me!!! I like the climate control the most...Thanks uncle Bob for everything...

5.0 out of 5 stars

Atlanta, GA

Everything is Great.

5.0 out of 5 stars

Decatur, GA

they provided great service very threw on details .

3.2 out of 5 stars

Atlanta, GA

Great customer service reps.

4.0 out of 5 stars

Decatur, GA

Dissatisfied with increases in storage fees.

4.2 out of 5 stars

Decatur, GA

Uncle Bob's is a quality establishment, with great staff, but the prices are a little high and keep rising each and every year. That is the only draw back.

5.0 out of 5 stars

Lithonia, GA

I have had this storage for over 15 years. That says enough

4.0 out of 5 stars

Silverthorne, CO

Your store manager at the Candler Road facility in Decatur, GA is an asset. You were wise to bring him back and give him the store.

4.6 out of 5 stars

Decatur, GA

I like that I can make a payment at any Uncle Bob's location. Kim at store #723 on Candler Road in Decatur, GA and Antonio at store #44 on Georgia Highway 85 in Riverdale, GA both have good customer service.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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