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Uncle Bob's Self Storage Reviews

- (404) 212-9012

Average Ratings

4.4 out of 5 stars
(4.4) 84 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.5
Expectations
 
4.2
Satisfaction
 
4.3
Likely to Recommend
 
4.4

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
5.0 out of 5 stars

By

Decatur, GA

The staff that works ther are very kool calm n respected n some keep doing ex.service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

E. Patchogue, NY

I was very impressed with the phone conversation with Drew and then when I arrived I worked with Doug. Very helpful considerate and this was overall my first experience with a storage company and if all companies had this work ethic and hospitality what a wonderful world it would be.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Wonderful staff! I feel that my belongings are safe. Very pleased when I go in to check on my storage unit. KEEP UP the fantastic work guys.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Stone Mountain, GA

Very satisfied with the over-all services!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

My agent was awesome and very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Petoskey, MI

I am so happy I chose to store my precious belongings with you. I MISS them. Please tell staff they are wonderful and I appreciate them!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Atlanta, GA

the employees a very courteous and they are also very helpful.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Your Property Manager Doug is your absolute best asset! He's always cheerful and helpful and has exceptional customer service skills which I know a lot about since I've run hotels for the past 20 years. He deserves a promotion, but I'd hate to see him ever leave your Candler Rd/I-20 location!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

i have found management to always be on point, and it seems that they really care about their job and the service they provide for their customers. prior (kim) and present(doug) have always seemed to be enthusiactic in providing stellar service. kudos to them both!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jonesboro, GA

I enjoy using the uncle Bob storage...every time I move I can rely on this storage being there for me!!! I like the climate control the most...Thanks uncle Bob for everything...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Everything is Great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

they provided great service very threw on details .

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.2 out of 5 stars

By

Atlanta, GA

Great customer service reps.

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Decatur, GA

Dissatisfied with increases in storage fees.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Decatur, GA

Uncle Bob's is a quality establishment, with great staff, but the prices are a little high and keep rising each and every year. That is the only draw back.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Lithonia, GA

I have had this storage for over 15 years. That says enough

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Silverthorne, CO

Your store manager at the Candler Road facility in Decatur, GA is an asset. You were wise to bring him back and give him the store.

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Decatur, GA

I like that I can make a payment at any Uncle Bob's location. Kim at store #723 on Candler Road in Decatur, GA and Antonio at store #44 on Georgia Highway 85 in Riverdale, GA both have good customer service.

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Your staff have always been very helpful and courteous and your facility is always well lit and clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The Decatur, GA Uncle Bob Storage location was professional and Courtoues. The property is nice and maintain and the unit is clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Covington, GA

Briana from the store on 14th street was very helpful........

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.