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Uncle Bob's Self Storage Reviews

- (404) 292-0606

Average Ratings

4.8 out of 5 stars
(4.8) 177 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Baton Rouge, LA

Frank and Nelson are true assets to the company!They have been a tremendous help to our Relocation Team.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Frank demonstrated great flexibility when we realized we needed a bigger space. He orchestrated several deliveries at once and was exceedingly helpful throughout the process.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Macon, GA

Frank and Nelson are professional, friendly and I have never had better customer service out of any business. Great facility, great people. I will never go anywhere else.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clarkston, GA

I'm glad I chose Uncle Bob's Self Storage. This facilites are well kept. I've been with you so long that the staf usually greet me by name when I walk in. I appreciate the pleasant positive interaction.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Attendant was very helpful. Facility is easily accessed and feels very secure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Outstanding staff!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Avondale Estates, GA

I really appreciated Frank and his professionalism. As long as he was at Uncle Bob's I felt good about the storage facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Richmond, VA

Thanks for all your help, but especially for changing the radio station to please us when we were there late for a few nights shifting stuff around. It was truly great to hear our favorite station still playing even when we returned after a few months. Thanks, guys; you're great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New York, NY

The best storage I have ever seen. Wonderful security and the best people. Frank is wonderful!!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The fact that Frank calls me by my name each time I visited when I was getting settled in,was amazing! Great PR. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Very nice and helpful. I felt welcome.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Atlanta, GA

Spaces large or small were exactly what I needed. Office manager was very helpful.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

I just want to say the facility is also govenient to my home. I am so glad that it is well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Everything was great! The process was fast and simple. Prices were competitive with other nearby facilities. The building is very clean and well maintained and the staff is always friendly and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

I thought the manager and his assistant were very proud of this storage place of business and it showed

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

I feel that my belongings are safe & secure. I love the convenience of my Uncle Bob's. I have very little storage space in my condo, so until I am willing to part with some of my possessions, I'll entrust them to Uncle Bob.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Stone Mountain, GA

Excellent customer service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

not really, just thanks, I really appreciate the great service and cleanliness of the facility and the good lighting.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sumatra, MT

I have used Uncle Bob's every time I have been deployed. I will always choose them! I love the N. Decatur Road Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

MCDonough, GA

Frank was the representative that was present when I went to the storage facility. He has outstanding customer service skills, actually the best that I encountered in my 4 years in Atlanta. He would be exceptional in any place I have lived but he was great to see that in the Atlanta area.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Great experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Avondale Estates, GA

prompt and friendly service

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Decatur, GA

The best storage facility that I have used!!!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Laurinburg, NC

Uncle Bob's exceeded my expectations. My previous experience was so bad that I had refused to use Uncle Bob's for years. (I was locked in the facility and the door on my unit was broken making it impossible for me to access and yet I was charged rent.) The manager, here, promised me a much better experience and it was delivered!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Avondale Estates, GA

In the past I have been able to renew with a one time payment for an entire year and receive an extra month free. I would like to see continuing discounts like that for long-time/reliable customers. I could not go into the office to renew this time and there was no option like this online. I think you would probably find it profitable!

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.