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Uncle Bob's Self Storage Reviews

- (404) 292-0606

Average Ratings

4.7 out of 5 stars
(4.7) 122 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
5.0 out of 5 stars

By

Richmond, VA

Thanks for all your help, but especially for changing the radio station to please us when we were there late for a few nights shifting stuff around. It was truly great to hear our favorite station still playing even when we returned after a few months. Thanks, guys; you're great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New York, NY

The best storage I have ever seen. Wonderful security and the best people. Frank is wonderful!!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The fact that Frank calls me by my name each time I visited when I was getting settled in,was amazing! Great PR. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Very nice and helpful. I felt welcome.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Atlanta, GA

Spaces large or small were exactly what I needed. Office manager was very helpful.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

I just want to say the facility is also govenient to my home. I am so glad that it is well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Everything was great! The process was fast and simple. Prices were competitive with other nearby facilities. The building is very clean and well maintained and the staff is always friendly and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

I thought the manager and his assistant were very proud of this storage place of business and it showed

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

I feel that my belongings are safe & secure. I love the convenience of my Uncle Bob's. I have very little storage space in my condo, so until I am willing to part with some of my possessions, I'll entrust them to Uncle Bob.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Stone Mountain, GA

Excellent customer service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

not really, just thanks, I really appreciate the great service and cleanliness of the facility and the good lighting.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sumatra, MT

I have used Uncle Bob's every time I have been deployed. I will always choose them! I love the N. Decatur Road Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

MCDonough, GA

Frank was the representative that was present when I went to the storage facility. He has outstanding customer service skills, actually the best that I encountered in my 4 years in Atlanta. He would be exceptional in any place I have lived but he was great to see that in the Atlanta area.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Great experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Avondale Estates, GA

prompt and friendly service

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Decatur, GA

The best storage facility that I have used!!!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Laurinburg, NC

Uncle Bob's exceeded my expectations. My previous experience was so bad that I had refused to use Uncle Bob's for years. (I was locked in the facility and the door on my unit was broken making it impossible for me to access and yet I was charged rent.) The manager, here, promised me a much better experience and it was delivered!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Avondale Estates, GA

In the past I have been able to renew with a one time payment for an entire year and receive an extra month free. I would like to see continuing discounts like that for long-time/reliable customers. I could not go into the office to renew this time and there was no option like this online. I think you would probably find it profitable!

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Frank was great! He stayed late so that I could checkout late on a Saturday afternoon/evening.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

94550 Kuenzing, GERMANY

I have had your services for quite a long time and I am very satisfied, your staff is just great. Many thanks! Juan and Anne Marie (who is my main contact with you while I am in Europe)

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

The staff was very helpful and people friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Fabulous helpful manager and staff!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

I was treated with unexpected kindness and solicitude. Agents made accommodations at every turn and helped when I had problems with the lock and getting used to the code back in May.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Avondale Estates, GA

Betty Joseph is a true asset to your company. She was friendly, helpful, and very patient with me. This made it very easy for me to complete the process!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.