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Uncle Bob's Self Storage Reviews

- (203) 730-2000

Average Ratings

4.2 out of 5 stars
(4.2) 53 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.6
Expectations
 
3.9
Satisfaction
 
4.2
Likely to Recommend
 
4.2

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(7 Reviews)
5.0 out of 5 stars

By

Ridgefield, CT

Was very pleased with the whole process. We explained our needs and they suggested several alternatives.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Danbury, CT

The carts at the facility in Danbury, CT are very hard to maneuver. It seens like the wheels that steer the carts are on the wrong end. Also, not all the carts have padding on them and for our equipment, much of which is electric, we need the padded carts. Westies carts were all carpeted and all were easy to steer.

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
3.8 out of 5 stars

By

Danbury, CT

I think the moving carts need better wheels for easier guiding and locking. The carts are sub par and need improvement but otherwise happy with all services. The carts run into the walls and I can already see marks on walls.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Danbury, CT

I liked the carts that Westy's had. They were easier to manage and steer. I didn't bump into walls with them.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brewster, NY

Staff friendly, even remembering my name! Love the architecture of building (lots of natural light) and cleanliness ... always a pleasure to be at facility. And the price is fair. But by far, it is the facility (architecture & light) and security are the big draws and why I have stayed so far (there are cheaper alternatives)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

New York, NY

Your phone service is also friendly, prompt and courteous. Good job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bryn Mawr, PA

I was concerned when Uncle Bob's took over Westy's since that was an amazing company, but I must say they actually are equal to or exceed the customer service from before.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We were so pleased with the service we got from the self storage facility manager Laura. Last ...

Stuart, North Haven, CT

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.