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Uncle Bob's Self Storage Reviews

- (214) 324-9022

Average Ratings

4.4 out of 5 stars
(4.4) 79 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.4
Expectations
 
4.1
Satisfaction
 
4.3
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(16 Reviews)
4.9 out of 5 stars

By

Dallas, TX

I was in and out in a short time.

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.5 out of 5 stars

By

Dallas, TX

I expressed an interest in managing my account online, and I thought this was already set up. I wished I had known earlier that I need to set up my own online account.

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.4 out of 5 stars

By

Harrison, NY

I had reviewed and reserved a 10x10 with roll up 8" door yet the facility stated they do not have that type- so why have it offered online. She did, however, steer me to other, more cost-effective options that she stated would fit my goods and it in fact worked very well.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

I've used storage rentals before. After shopping around online, I found Uncle Bob's to be one of a couple places that would work for me, but the only one that had the size space I wanted available when I needed it. Another place actually did have a single large space left, but this location was higher by an extra foot. I was also sold on the free moving truck with unit rental.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

I don't give "straight A+++'s" very often simply because they aren't warranted.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Very professional and easy to access. The whole area is well kept. I felt my belongings were safe.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Dallas, TX

I received excellent customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Garland, TX

You need another dumpster. With only one dumpster; it is always full and nasty and trashy by this only dumpster. I know money is tight, but customers don't like nasty.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Outstanding! :-)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Just better online service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Dallas, TX

You're doing a good job keep up the good work. Also you seem to have good rates compared to other storage places.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

The day I came in there were (2) young ladies they were great! One of the ladies showed me around the property very nice experience. I have another storage @ a different storage company but I'm going to close that account and stay with you guys! You rock...and your representatives @ the location on North Buckner are AWESOME!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Dallas, TX

I am very happy wit this facility and staff.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Thank you for having a friendly staff!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Dallas, TX

The experience was a good one. Thanks.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Service was excellent. Space was just what we needed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.