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Uncle Bob's Self Storage Reviews

- (214) 368-2121

Average Ratings

4.8 out of 5 stars
(4.8) 115 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.9
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Dallas, TX

Impeccable Service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Best Customer Service! I'll definitely return if I ever need a storage unit again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

They have always been there for me day or night, too help with anything I had to address be it after hours access to needing a second unit or even needing to move into a larger unit. They have always given me their full Attention in any matters I was able to come up with. I would definitely recommend their location to any of my family or friends / business associates. I mostly enjoyed their enthusiasm each time they saw or I saw them. My time there since they took over the location has been hands down the greatest professional experience I've ever encountered.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Very personable and genuine service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

He was so very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Dallas, TX

I miss you guys already too. If I ever decide to leave the country for 6 months again, I'll keep my things at Bob;s! Thank you guys for keeping my things safe.:)

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

The people running the Uncle Bob's on Milton in Dallas are excellent!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

I love the managers of this location. Extremely wonderful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

I was very favorably impressed with both the service and the facility-very professional service and very clean, well-tended facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Roberto was funny wasvery helful when we sign up. The other staff helped make sure my unit was locked on a foloowing visit and they made me feel safe

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

I expected to be confused by the situation; I've never needed a storage unit in my life and I needed one this time on very short notice. Roberto was exceptionally good in helping me under personal duress and time pressure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newbury Park, CA

Rent from you every year. Everyone has been very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Very courteous people.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

The staff was amazing. Always helpful. I hope Uncle Bob realizes how good they really are.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

my needs and concerns were put first and was treated with dignity and respect

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

the staff is nice, the location is convient to me, easy to access my unit, always clean and the lights always work, nice to have the convience of a dolly,

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

The couple who manage this facility are terrific! If every business had polite, reliable, accommodating people running it, doing business would be a pleasure. Our experience with Uncle Bob's really was a pleasure!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Dallas, TX

Overall, I feel that my belongings are safe and the staff is always very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Very friendly staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Very, very helpful, informative about the full extent of services, as well as the benefits I receive as a previous Uncle Bob's customer, of which I was not aware of, so that was great. I'm very happy and feel secure with the staff at my local Uncle Bob's. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Very pleasant experience, wonderful folks, great location. Thanks much. I left only b/c i didn't need storage space any more.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

I was more than pleased with the facilities and the service I received. It was a very positive experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Roberto was very thorough and was happy to help answer any questions we had.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Great personal service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Roberto is very conscientious and courteous. He knows I live out of town and calls to remind me about payments.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.