60 Ratings & 19 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
September 23, 2014
August 28, 2014
well kept building and safe. Staff always friendly and helpful.... if I need storage again I will return.
July 28, 2014
Your associates are your best asset. I'm genuinely impressed by the level of service, particularly when compared with what I've experienced at your competitors. My only complaint is with your prices. I've shopped virtually all the available self-storage locations in Dallas and find Uncle Bob's to be higher than average. While impressed by your level of service, I don't think it justifies a price premium.
July 23, 2014
We used other storage facilities in Dallas over the years and found Uncle Bob's to be the cleanest and friendliest! Thank you!
May 31, 2014
Very comfortable with leaving my valuables...the use of carts indoor controlled air.
May 29, 2014
Amy is the Best Keeper Ever. . . She worked with me to get more Than I was expecting. . . I am Bacically,Totally, Actually So Satisfied. . . All The Best to The Uncle Bob & The Amy. . .
May 28, 2014
always there to help
March 25, 2014
Amy was great! I didn't have my storage for too long and I didn't visit or call much, but the process to get my storage was very easy Amy was very flexible as she had to stay a little later than closing to wait for me (very sweet of her), she had everything ready for me and was very helpful!
March 7, 2014
I really appreciate how clean and well maintained the storage area is. Often with other companies I have used the office is great but the storage area is terribly dirty. Great people on site too.
March 3, 2014
Amy, the on-site manager, has been wonderful. She has been very friendly and very responsive when I've needed assistance. My overall experience has been extremely positive. No complaints and no problems. Bruce
February 28, 2014
the restrooms have been a mess (dirty) lately, and on several visits they were out of soap or paper towels. sometimes both were out....need help in this area.
February 27, 2014
The price is fair and the facility is easy to use and clean. I am always helped by someone super nice. Truthfully, I hate that I even have to have a storage space at all but since I do, I'm glad it's Uncle Bob's
February 26, 2014
It used to always be so clean now not so much now I have been renting a unit there for about 8 years or more and the place was always clean the floor were shinny no trash on them and now not so much it's hit and miss
February 26, 2014
Everyone that has helped me for the last 7 years has been the most friendly and helpful as can be. They make me feel like family!
February 26, 2014
Very clean...great job.
January 27, 2014
Office staff is very kind
December 3, 2013
keep up the good work
September 28, 2013
I've stored at this location for over eight years, and have always been highly satisfied by the store's appearance, and the staff's friendliness and experience.
Great Managers!! Mr & Mrs. Cruz really made this facility run smoothly and kept a clean, tight ship. You better hang on to these too. They really make your company look good! We would definitley rent from them again in the future if we needed another offsite storage area for our business files.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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