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Uncle Bob's Self Storage Reviews

- (214) 638-4640

Average Ratings

4.6 out of 5 stars
(4.6) 60 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(19 Reviews)
5.0 out of 5 stars

By

Austin, TX

Great place!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Dallas, TX

well kept building and safe. Staff always friendly and helpful.... if I need storage again I will return.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Dallas, TX

Your associates are your best asset. I'm genuinely impressed by the level of service, particularly when compared with what I've experienced at your competitors. My only complaint is with your prices. I've shopped virtually all the available self-storage locations in Dallas and find Uncle Bob's to be higher than average. While impressed by your level of service, I don't think it justifies a price premium.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

PORTLAND, OR

We used other storage facilities in Dallas over the years and found Uncle Bob's to be the cleanest and friendliest! Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Aspen, CO

Very comfortable with leaving my valuables...the use of carts indoor controlled air.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Amy is the Best Keeper Ever. . . She worked with me to get more Than I was expecting. . . I am Bacically,Totally, Actually So Satisfied. . . All The Best to The Uncle Bob & The Amy. . .

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plano, TX

always there to help

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Amy was great! I didn't have my storage for too long and I didn't visit or call much, but the process to get my storage was very easy Amy was very flexible as she had to stay a little later than closing to wait for me (very sweet of her), she had everything ready for me and was very helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

I really appreciate how clean and well maintained the storage area is. Often with other companies I have used the office is great but the storage area is terribly dirty. Great people on site too.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Amy, the on-site manager, has been wonderful. She has been very friendly and very responsive when I've needed assistance. My overall experience has been extremely positive. No complaints and no problems. Bruce

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Dallas, TX

the restrooms have been a mess (dirty) lately, and on several visits they were out of soap or paper towels. sometimes both were out....need help in this area.

Staff
 
4.0
Cleanliness
 
3.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Dallas, TX

The price is fair and the facility is easy to use and clean. I am always helped by someone super nice. Truthfully, I hate that I even have to have a storage space at all but since I do, I'm glad it's Uncle Bob's

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
2.9 out of 5 stars

By

Dallas, TX

It used to always be so clean now not so much now I have been renting a unit there for about 8 years or more and the place was always clean the floor were shinny no trash on them and now not so much it's hit and miss

Staff
 
3.0
Cleanliness
 
2.7
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Argyle, TX

Everyone that has helped me for the last 7 years has been the most friendly and helpful as can be. They make me feel like family!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Very clean...great job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Office staff is very kind

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

DALLAS, TX

keep up the good work

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Dallas, TX

I've stored at this location for over eight years, and have always been highly satisfied by the store's appearance, and the staff's friendliness and experience.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Great Managers!! Mr & Mrs. Cruz really made this facility run smoothly and kept a clean, tight ship. You better hang on to these too. They really make your company look good! We would definitley rent from them again in the future if we needed another offsite storage area for our business files.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.