57 Ratings & 11 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
July 25, 2014
Morris and Shelly were extremely nice and informative. This is definitely the most friendly team I have encountered at a storage rental facility.
Fort Worth, TX
July 24, 2014
Was very satisfied in past experiences with company until another client used their storage to performed his grinding business and caused saw dust to cover my property as though a major sand storm had hit the area. The manager and associate manager was made aware of the situation. They informed me that the person had to move. Before I can move most of my items the saw dust had to be cleaned off and restored
July 9, 2014
I received everything I reserved online. Contract, property rules, etc were explained and reasonable.
June 3, 2014
thaks for you help
May 30, 2014
Morris is the best!
April 28, 2014
Great customer service, Shelley is always eager to help whenever I have questions or concerns.
March 17, 2014
Was very easy to get a storage unit & got my phone calls returned when promised. Efficiency and friendliness a major plus.
March 11, 2014
the employees that work at the storage unit where I rent are always the best!
Fort Worth, TX
February 20, 2014
Both associates with whom I dealt were courtious, knowledgable, and eager to help with all my concerns.
February 5, 2014
the people at the front desk have always been very friendly and courteous.its aways a treat to come and visit . keep up the great work!!! A+A A A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++AAA
January 23, 2014
First off, my experience was great, so thank you for that. I thought that Uncle Bob's was honestly above expectations on all demensions. The one thing that I would recommend is that you get an online platform to discontinue service. The fact that I had to have a fax machine was tough. I use email and so does the rest of the world. There are ways to take a picture of the form, email it and the other person can fill it out take a picture and email it back. Then you can print it out. Other than that, I thought the experience was great.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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