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Uncle Bob's Self Storage Reviews

- (214) 358-1266

Average Ratings

4.2 out of 5 stars
(4.2) 61 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.4
Expectations
 
4.1
Satisfaction
 
4.1
Likely to Recommend
 
4.1

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
4.0 out of 5 stars

By

Dallas, TX

When I first moved my items into storage it was wonderful. The associate was very pleasant in helping me.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Dallas, TX

Morris and Shelly were extremely nice and informative. This is definitely the most friendly team I have encountered at a storage rental facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Fort Worth, TX

Was very satisfied in past experiences with company until another client used their storage to performed his grinding business and caused saw dust to cover my property as though a major sand storm had hit the area. The manager and associate manager was made aware of the situation. They informed me that the person had to move. Before I can move most of my items the saw dust had to be cleaned off and restored

Staff
 
4.7
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
5.0
4.6 out of 5 stars

By

Plano, TX

I received everything I reserved online. Contract, property rules, etc were explained and reasonable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Dallas, TX

thaks for you help

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Morris is the best!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Irving, TX

Great customer service, Shelley is always eager to help whenever I have questions or concerns.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Irving, TX

Was very easy to get a storage unit & got my phone calls returned when promised. Efficiency and friendliness a major plus.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

the employees that work at the storage unit where I rent are always the best!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Fort Worth, TX

Both associates with whom I dealt were courtious, knowledgable, and eager to help with all my concerns.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Dallas, TX

the people at the front desk have always been very friendly and courteous.its aways a treat to come and visit . keep up the great work!!! A+A A A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++AAA

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

First off, my experience was great, so thank you for that. I thought that Uncle Bob's was honestly above expectations on all demensions. The one thing that I would recommend is that you get an online platform to discontinue service. The fact that I had to have a fax machine was tough. I use email and so does the rest of the world. There are ways to take a picture of the form, email it and the other person can fill it out take a picture and email it back. Then you can print it out. Other than that, I thought the experience was great.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.