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Uncle Bob's Self Storage Reviews

- (281) 856-7500

Average Ratings

4.5 out of 5 stars
(4.5) 114 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
5.0 out of 5 stars

By

Cypress, TX

Surprisingly pleasant.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

no

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cypress, TX

Very professional person in charge. Answered all our questions and completed agreement competently. Very pleased with the transaction and the facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cypress, TX

The experience with Uncle Bob's Storage, is been and has always been nothing but a great experience dealing with professional people. it's always a pleasure to visit the office to pay our rent each month.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

THE STORE MANAGER AT THE LOCATION WAS FANTASTIC!! SHE DID AN AMAZING JOB EXPLAIN EVERYTHING TO US..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy , TX

I have always been treated very well by Stephanie and her associates. My experience has always been very good with UB's # 291. I have been storing stuff in 2 storage rooms there for almost 10 years. I would highly recommend them to everyone. Thanks Stephanie !!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Everything went better than expected. I had looked online and got that price instead of having to go back online to complete the rental process.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

My mother has rented here for a while and she is the one who recommened Uncle Bob's to us. Very happy with this store location as well. Everyone is very friendly & helpful. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Houston, TX

I was pleasantly surprised at the high level of service. I have had nothing but excellence through the whole check in and store my goods process.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Houston, TX

The light in my unit was not working the last time I came there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.7 out of 5 stars

By

Cypress, TX

Enjoy 24/7 access and security.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Houston, TX

satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cypress, TX

Everyone was helpful and moved quickly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plano, TX

I am impressed with the Management of the location on Barker Cypress In Cypress, TX. They are so helpful and diligent about the grounds and that we have the overall cleanest areas and most professionally run office.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Katy, TX

Very helpful and professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Cypress, TX

This property is undergoing construction due to expansion. When I was moving out, several days before there had been a lot of construction traffic going in front of my unit, so a large amount of very fine dust was deposited on the pavement in front of all the units in my row. This dust was never cleaned up, got all into the truck I rented and required mopping to remove.

Staff
 
4.3
Cleanliness
 
3.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Plano, TX

The management team there work well with the clients. I have used the facilities for years now and have never had a problem. The premises is spotless and Stephanie runs a tight ship. Always helpful and knowledgeable.I would not go anywhere else.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hamilton, NJ

Stephanie, Store Manager of Location #291 is a great asset to your organization. She has been informative and helpful in assisting our family meet our storage needs for my father's estate. We are from out of state, and during our brief visits she provides us with local information which make our stay more productive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Store manager (Stephanie I think...not sure) was extremely friendly and very helpful setting my account information up for me. Tell her thank you!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Keep up the good work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.