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  • Uncle Bob's Self Storage near Covington, KY

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Customer Reviews


 
(5.0 out of 5)

I was impressed with the well-maintained quality of the facility and premises. The manager was well informed and eager to make sure I understood exactly how to operate the locker, the gate, etc.

Penny from Cincinnati, OH
April 28, 2015

 
(5.0 out of 5)

Court and Nicole are always so nice and patient. The other day our lock was frozen and they were super quick to help me out. We chatted for a while and they are so fun and full of life. I'm glad we chose this site to store. We had read all the reviews online e and they are spot on with the cleanliness of the property and great treatment by the staff! Thanks guys!

from Cincinnati, OH
March 5, 2015

 
(5.0 out of 5)

Great place to store. We like how clean the place is. Very friendly, helpful staff. Court is always cheerful and easy to talk to.

Troy from Batavia, IA
October 4, 2014

 
(5.0 out of 5)

I made a stressful and time-sensitive move from Orlando to Cincinnati in May and was very pleased with the assistance I received via phone and in person. That was one less thing to worry about. Thanks!

Sophia from Cincinnati, OH
July 30, 2014

 
(5.0 out of 5)

I have been extremely impressed by our Uncle Bob's Self Storage. I feel very welcome there, the employees are always friendly and willing to help, and our storage unit is kept in great shape. We wouldn't go anywhere else!

Michelle from Cincinnati, OH
April 25, 2014

 
(5.0 out of 5)

I loved storing with Uncle bobs. The manager Will helped me out so much. He helped me figure out which size unit would be good for me and if I needed climate control. He definitely took out a lot of time to help me and you could tell that he was sincere about helping and not just doing his job. I have already referred 4 of my friends to Uncle Bobs and I will come back for future storing.

Jennifer from Cincinnati, OH
January 23, 2014

 
(4.0 out of 5)

The reservation part of the service was fantastic and efficient. I was able to borrow the truck and brought a load of household items to storage. When I arrived, I couldn't gain access to the facility because my code wasn't properly programmed. After 20 minutes on the phone with customer service, I was able to get in because they remotely opened the gate. I ended up unloading my storage unit during a thunderstorm because of the delay in getting in.

Julie from Batavia, OH
July 29, 2015

 
(4.9 out of 5)

Outstanding service, I requested two storage units due to the amount of my belongings and the representative called to advice me that there was a larger unit available if I was interested. Which I accepted, when I arrived, the representative was very helpful, and knowledgeable. I would absolutely recommend this location. I felt that she gave us her full attention and made sure we understood the details, and where our unit was located. With a moving out of our home, and moving into our new home, this was one of the only “easy” task that we experienced. Pricing of the unit was reasonable for the size, and location. We took advantage of the free truck rental which was a huge bonus in moving. Only thing I would recommend is repavement of the lot. Many pot holes, which our joke became if it makes it out of the parking lot it will not fall out of the truck.

Heidi from Amelia, OH
July 29, 2015

 
(4.0 out of 5)

Straight forward and was clean, got what I wanted - though price and added fees for insurance, buying a lock, etc started to add up.

Matt from Cincinnati, OH
July 28, 2015

 
(5.0 out of 5)

The only issue was that the hand dolly was broken and we had to find one to use that morning. Aside from that, it was a great experience.

Melia from Batavia, OH
July 28, 2015
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