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Uncle Bob's Self Storage Reviews

- (704) 655-1016

Average Ratings

4.7 out of 5 stars
(4.7) 121 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
5.0 out of 5 stars

By

Cornelius, NO

Everything was better than expected.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Stanley, NC

A very nice clean secure facility. Much nicer than the one I'm in now. I moved too far away to make this location practical.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

The associates are so friendly and great with their service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
2.8 out of 5 stars

By

Cornelius, NC

The storage was wonderful however it was a little creepy entering the building alone.

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Huntersville, NC

Very satisfied - I would recommend to anyone looking for storage

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Cornelius, NC

Fee higher than we thought. We were expecting to pay only $35 and was not expecting insurance and admin charges.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cornelius, NC

I moved things in that evening but put them in the wrong place. I realized it the next day and explained it to Shannon. She assured me it was all right and that we could leave them there and she would change things. Our original unit was around the corner so we moved everything there to save her the trouble as it was our mistake.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cornelius, NC

We have enjoyed the service we have received from your company. The only piece that is in need of fixing is your carts. There are just 4 of them and at least two are not very good. Otherwise, your facility is exceptional and we have really liked using you for our storage needs during our move.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cornelius, NC

Great place to do busniess already recomended friends

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Cornelius, NC

I very much appreciate your facility, but I will be price checking and comparing others only for price. It was not appreciated that the price raised after we were in the unit. Otherwise, the facility is very, very well kept. thank you

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cornelius, NC

It was super easy to sign-up. When it came time to store our stuff, it went quickly and smoothly. It has been a great experience so far.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Weaverville, NC

Have had a great experience. Will definitely use again and recommend to others.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Charlotte, NC

Elevators are too small, some of the carts provided have bad wheels, people are allowed to block entrance to the facility with all their stuff in the elevator area while loading their truck

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Cornelius, NC

The process was easy and the unit is convenient for me to access. I also asked for recommended movers and I used Amen Movers and they did an excellent job.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Huntersville, NC

The carts are not all in the best working conditions. One I had to use has a flat tire so could not fill cart to end or items fell off.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Cornelius, NC

The only negative is that there needs to be a back up plan for when automatic lights are out. I needed to get to my unit for a week, but there was no lighting in the area. I ended up getting a light on my ballcap to do the sorting I needed to do. This was the only negative experience I had.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Alpharetta, GA

Needed a simple, cheap storage unit and I did get one

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cornelius, NC

Lynn has always exceeded our expectations and helps us in any way possible. The only thing I think should be improved is the cleanliness of the bathrooms. Also, around the doors needs a little more attention/cleaning. I know this is not easy as I see other tenants leaving trash and not picking up before leaving.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Huntersville, NC

I love the easy access to my unit. I felt it was very safe.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Davidson, NC

I could not have asked for a better experience. From day one, service and facilities were above and beyond. I'm a college student and will recommend your business to all of my friends who need storage units. It was awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cornelius, NC

I have already recommended your place to several friends and family. I love that the same people are still employed here from the first day I came in. Security is a major plus as well as bathroom and drink facilities. I have been here for 2 years and love it. My only request would be lighting in my unit. It is very dark, even in the daytime.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.