64 Ratings & 17 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
July 25, 2014
Doreen is AWESOME! She's the reason this facility is what it is' I am at the location in Coppell on MacArthur. The woman never stops...and is warm, joyful and SO helpful! A GREAT employee
July 17, 2014
Personable. Always make me feel known and special. Not just a storage number.
July 2, 2014
Lady I met with was very nice, made me feel comfortable. Explained to me how the locks worked. Definitely made me feel like I can ask any silly question I came up with!
July 2, 2014
I am very satisfied with the service provided.
Fort Worth, TX
June 28, 2014
The tiny office is VERY busy. I was there several times and had to wait as long as 35 minutes for service. There really should be at least 2 people on weekends.
May 30, 2014
My experience with Uncle Bobs storage has been one of the best overall and easiest storing experiences ever. My family was a military family and I have stored my furniture in many storage facilities across the country, this has been the best experience. Michelle Veazie
May 18, 2014
I have been into the office a number of times over the past few weeks to purchase moving supplies. Each time I was greeted and helped promptly with courtesy and product knowledge. I eventually ended up renting a unit due to an issue with my movers, and it was easy and quick. The service was stellar - very nice people.
May 5, 2014
The Coppell, TX location is a joy to visit. The staff is always smiling and very helpful. I cannot imagine ever leaving this storage facility as long as the need exists for our family. Close and convenient, friendly and clean. 5 stars for Uncle Bob's!
March 26, 2014
Everything runs smooth
March 26, 2014
The location is great. The deals and truck are great. Bought boxes (wish I had been told about the coupon online.
March 18, 2014
Attendant is professional and amicable. Appreciate her willingness to be accommodating and reasonable.
March 1, 2014
I am very satisfied with the facility and service
February 28, 2014
I have no complaints. The staff is always friendly and helpful and the storage unit and area is well maintained . Would definitely recommend to friends.
January 21, 2014
Doreen is an absolute angel. I'd recommend Uncle Bob's just because of her.
November 25, 2013
wonderful! would certainly seek out and use services again.
September 18, 2013
Doreen is the BEST !!!!! I felt so comfortable and truly was informed of all policies and procedures in a way I could easily understand. She as professional and personable all at the same time. What a Great first impression for your company. Amy is GREAT with a professional pleasant demeanor. I am glad I chose Uncle Bob's
Doreen did an excellent job. This was my first rental experience and she took good care of me. I had some movers from Amarillo, TX that weren't treating me very good and Doreen drove by on her golf cart at least 2 times to see how I was doing. It was very comforting. I don't know anybody else who would take the time to do that. She made sure all of my needs were met. She is top on my list and I would recommend her for a customer service award.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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