5 x 5
24-Hour Access daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
Upper Arlington, Linworth, and Mount Air
43220, 43202, 43221
- Make a payment online
- Receive payment reminders
- Manage your Account Information
Not registered yet?
Create your Account, it's Free!
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
September 23, 2015
When we moved out of our unit, the staff was very helpful in finishing the final details - turning in the lock, giving us direction on where to dispose of items that we no longer needed, etc. Very helpful.
Highland Park, IL
September 23, 2015
Debbie at the desk was super!friendly, knowledgeable, very helpful
September 3, 2015
David's a great guy - 8th year at the location. All smooth. All good.
September 2, 2015
Very helpfully clean space. I felt safe to leave my things there. Very helpful havin 24hr access.
August 23, 2015
The women in reception area was very helpful
August 1, 2015
I provided a notice to my location prior to the end of June, even though no notice is needed. I explained that I needed until August 17th to vacate my unit. However, I was billed for the entire month of August, and was told at the location that I am not able to pay for a partial month. No prorations allowed. This is in conflict with the information shown below, given on the actual website. I met the requirement shown below but the local location did not allow me to pay for August 1 - 17 only. ...."Need a few extra days next month to vacate your space? No problem - let us know before the 1st of the month, and we'll prorate your rent (charging you only the days you need until you vacate your space)! To be eligible for our daily rate, you must contact your Uncle Bob's store office prior to the 1st of the month you are leaving.
July 31, 2015
I have been a customer for several years and today I gave my 30 day notification. I called my store and David answered. He has always been the most genuine, helpful professional person I have had the pleasure to deal with. I obtained the storage unit at the worst time of my life and this was the only way to save my personal belongings. He was so understanding and helpful at my time of need. I am relieved to finally be able to move everything out of storage however I am sad to leave such wonderful people. You have done an excellent job in employing the staff that you have at the Henderson Rd office in Columbus Ohio and I am forever grateful to you all, especially David. Thanks David I really appreciate you.
July 30, 2015
Both associates were extremely helpful, nice and had a great attitude.
July 28, 2015
I have been a customer here for both business and personal storage. The manager, Dave, is wonderful to work with and takes great pride in what he does. I would recommend this location to anyone. Thanks for providing a wonderful location!!
Downers Grove, IL
July 20, 2015
David the manager was great to work with.
May 28, 2015
We have rented spaces here before and it was nice to see David is still there as he is so nice to work with.
May 27, 2015
Dave and Deb were wonderful to work with. They answered fully all my questions and gave me lots of time. They helped my college student son process all that was needed AND when finished made sure he had his ride back to campus before they closed. They went above and beyond for us!!
May 27, 2015
Neat, clean and safe
May 16, 2015
Deb and David go out of their way to help when I need it. They are great!
April 30, 2015
Your the best!!!
April 28, 2015
Appreciate the professionalism and friendliness.
April 2, 2015
The staff and property are the Best!!!
March 28, 2015
my expectations were met. I was satisfied with the overall experience.
March 27, 2015
Very friendly and great customer service!! My questions were all answered and I was given many options to choose from. Competitive pricing and very convenient to get to my space. Overall a great experience with uncle Bob's. David should be in my opinion, considered a very valued employee. It was refreshing to be treated with such kindness and friendly customer service.
February 27, 2015
All my needs were handled very well with professional quality.
January 27, 2015
Very satisfied. The staff was very helpful and very, very enthusiastic about their work.
January 1, 2015
VERY nice person helped us. Got us in and out of the office very quickly but was very detailed. Would recommend this facility to anyone looking for storage space.
New York, NY
December 30, 2014
David is an excellent representative for your business!
November 23, 2014
Easy access and very clean. I would recommend to friends.
October 28, 2014
I have rented here before and was very pleased
September 28, 2014
Everything was very satisfactory. I did have to wait for a bit, but the attendant was busy with another client and really couldn't help it.
September 24, 2014
I didn't mark all the highest marks on the employees just because although they were proud of their units, it felt a little superior to me. It was not a welcoming, "so glad to have you as a customer", it was more of a 'we have this place that is better than anyone else's, so you should be glad we let you be here." I also felt like I was shown the least desirable units first until I rejected two or three and then I was led to one that was closer to the entrance and didn't have a river of water running in front of it.
Indian River, MI
August 28, 2014
We had rented at Uncle Bob's before. They remembered us and treated us well.
August 28, 2014
David has always been extremely helpful with anything we needed. He is a big asset to your company. You need more people like him. Thanks David!
August 28, 2014
Best storage facility I have used..helpful staff, always go out of their way to be of assistance..truly a pleasure to deal with!
August 23, 2014
July 24, 2014
Nice facility and really nice people. They were very helpful, professional, and personable. When I told them that I was moving to Montana, we had a wonderful conversation about the West. Thanks again!
July 18, 2014
Was very quick and efficient
July 15, 2014
Except for long wait and no real place to wait except in my car, the service was good.
July 3, 2014
Staff were exceptionally welcoming and friendly and they know their stuff about Uncle Bob's.
June 27, 2014
May 29, 2014
I never did this before but everything seemed in order and was explained to me the best he could have done. Kind of hard to compare to others but this place looked very neat and clean and I don't think anyone else could have done any better!! Rates seemed high at the start but after going through everything they were one of the lowest I've seen.
May 1, 2014
Sometimes the website has technical problems right around payment due time which can be frustrating.
April 25, 2014
No difficulties in the process of seeing the product and making a decision on what to do.
Upper Arlington, OH
March 3, 2014
I would love to be able to pay my bill electronically through my bank.
March 1, 2014
Good people on site
March 1, 2014
I like the storage facility and it's staff, but would like to be notified if there has been any problems likte break-ins or leakage.
February 28, 2014
My only real concern with Uncle Bob's is the pricing. As a retiree, I think it is a bit expensive. I think that about a lot of goods and services as well. The good news is the Uncle Bob's location I use is very neat, clean, friendly and inviting. A great facility because of the staff and grounds.
February 3, 2014
The staff at the Henderson store were incredibly awesome... both Deb and David... they were fun to talk to and made my experience renting this unit Def will be a customer for Uncle Bobs Always and most def gona recommend them as well! thank You!!
January 23, 2014
I was very hesitant to rent a storage unit. I wanted a place I could feel safe going to (i.e. not dark and creepy), and somewhere that I felt confident that my things would be safe, dry and not damaged. I had a wonderful experience with Uncle Bob's and have recommended them to many people. It was a great experience!
December 30, 2013
David does an excellent job!
November 3, 2013
David and his staff are the best! I have rented from many different storage facilities over the last 15 years, and this is by far the best. Customer Service is the best I have ever encountered. I appreciate the fact that they show interest in the satisfaction of their customers and take a a friendly/outgoing approach.
October 23, 2013
Dave and Deb are so great!
October 19, 2013
Dave is wonderful! Very helpful and fun.
August 23, 2013
I may be back in the future, had a wonderful experience with your company.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It