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  • Uncle Bob's Self Storage in Columbus

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Pricing & Reservations
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800-242-1715

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Features

  • Climate Control
  • Free Van or Truck Rental (at nearby location) with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

24-Hour Access daily

Note

Closed Nov 27th

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

129 Customer Ratings

4.7 out of 5 stars
4.7/5 Average Rating
Staff
 
4.8
Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Recommend
 
4.7

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

5.0 out of 5 stars

Columbus, OH

I would just like to say that I was very pleased with the customer service and 24 hour accessibility to the facility. I work a split shift and it help tremendously. I always felt safe and was pleased to know that an on site manger was available if I had any concerns of questions. I would highly recommend. 5 stars.

4.4 out of 5 stars

Columbus, OHIO

Jean was awesome. Always happy and helpful.

4.6 out of 5 stars

Columbus, OH

I wanted a storage unit and that's what I got.

5.0 out of 5 stars

Buckeye, AZ

All good. Thanks.

5.0 out of 5 stars

Columbus, OH

The costs are rather steep. A longtime customer like me could be given a few breaks!!

4.5 out of 5 stars

Columbus, OH

i was very happy with my visit there & very pleased with the assistance.

4.4 out of 5 stars

Columbus, OH

I have rented from here for almost 2 decades. I would prefer if we didn't get threatened with a lean and/or lock out before a month is past due. I know this is a business but people have unique situations too. I feel more like a valued customer if I'm not stalked for a payment that is late less than a full month. Other than that, I love the place!

5.0 out of 5 stars

Columbus, OH

We LOVED Jean! She was so helpful in assisting us with the perfect place for our moving truck to back in to unload storage items. She was always friendly, personable and organized. I wish you could duplicate her for all your facilities!!

5.0 out of 5 stars

Mount Vernon, OH

Lisa, the person who assisted me, took me on a tour of the facility, ensured I knew how to use the locks, was friendly and personable.

4.9 out of 5 stars

Columbus, OH

I met with Jean who manages this location, and she was exactly perfect in every way. She was very nice and polite, she answered all of my questions and told me so many I didn't realize I needed to know. She was truly a real pleasure to do business with.

5.0 out of 5 stars

New Albany, OH

Jean was very helpful and knowledgeable. I really appreciated her taking the time to explain everything to me. She provided great customer service.

5.0 out of 5 stars

Columbus, OH

Jean at the office is awesome. The property looks very clean and very well maintained. When I see Jean around the complex she always checks in to say hello and to see if there is anything I need. She is great. She makes me want to use this storage location and never go anywhere else. We looked at SEVERAL locations and we are very glad to have picked this one.

5.0 out of 5 stars

Rootstown, OH

The lady was very friendly and quick. I liked that she offered me products and services. I did buy a lock for my space. I will tell friends to use the Cleveland Ave location for these reasons.

5.0 out of 5 stars

Columbus, OH

the property manager was wonderful!

5.0 out of 5 stars

Sunbury, OH

I didn't expect an on site manager. I was very pleased with the ease of use.

5.0 out of 5 stars

Bellevue, OH

The service was great. The security was great. Everything was clean and ready. The process was quick, simple, and informative.

5.0 out of 5 stars

Columbus, OH

Staff was very courteous and helpful, both on the phone and in person. They helped to make a long day a little better. Very professional!

5.0 out of 5 stars

Columbus, OH

I was very satisfied with Uncle Bob's storage facility. Everything was explained to me fullyx where as I had no trouble understanding. I'm a very happy customer.

3.8 out of 5 stars

Flint, MI

I selected 'Unsure' because unlike other storage locations, the lock has to be purchased on location-the lock is specific to Uncle Bob's. I'm not sure if other customers would like this feature as I did not also.

5.0 out of 5 stars

Westerville, OH

I wish there could be a dumpster on the property for disposal of small

5.0 out of 5 stars

Westerville, OH

nothing

4.6 out of 5 stars

Scottsdale, AZ

I was disappointed I couldn't change my billing date.

4.8 out of 5 stars

Columbus, OH

I have nothing at this time. THANKS for a great job!

5.0 out of 5 stars

Westerville, OH

Everything is great

5.0 out of 5 stars

Columbus, OH

We are very appreciative of the extraordinary help and genuinely friendly attitude the management staff extended to us. The storage rooms were exceptionally clean and we will use your facility whenever we have need of a storage facility and would be glad to recommend you to others. Thank you again for your service.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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