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Uncle Bob's Self Storage Reviews

- (614) 577-0000

Average Ratings

4.6 out of 5 stars
(4.6) 85 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
4.2 out of 5 stars

By

Cols, OH

I like Uncle Bob's Self Storage. The Representatives are helpful.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
3.4 out of 5 stars

By

Reynoldsburg, OH

Was not told about added fees until I went to pay. Was a little shocked with the price, that's when the charges were explained

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Lima, OH

The young man (Eric??) was very helpful and did a great job representing Uncle Bob's!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

Mr. Ray is great! Very personable and knowledgeable. He has a love for his job and it shows.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Blacklick, OH

Ray did a great job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Blacklick, OH

Very helpful and secure

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Blacklick, OH

Neat, clean facility. Courteous and professional employees. I would use you again in the future if needed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Blacklick, OH

Ray is awesome!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Cols, OH

I was really impressed at the quickness the staff provide my unit with a new door when it came off its tracks and wedged itself shut.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Columbus, OH

I accidentally dropped my keys in a storm drain last month on an extremely cold day. One of the employees worked very hard to fish them out for me. That is going above and beyond the expected as far as I am concerned.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Reynoldsburg, OH

Very happy with the service and the employees. I have and will continue to recommend this facility to anyone that ask.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Waverly, OH

IT WAS GREAT..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Blacklick, OH

Your website is fantastic and very helpful and estimating the size of unit we needed. The gentleman at the front desk who helped me was very knowledgeable and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Redmond, WA

The property is very secure and well lit. I am really impressed by this storage facility location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Blacklick, OH

I am VERY happy with your service and with all of the units I have rented in the past definately feel your staff is better than any I have delt with to date.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rodablen, GERMANY

The day I rented I was in a hurry to get to the airport, but Ray was a saint trying to make sure I was straight. I screwed up leaving my packet behind, but Ray help keep me straight via the phone. This is the second rental I did with you guys and never let me down thank you

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Gahanna, OH

I arrived during the associates lunch break and had to wait for their return.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Centerburg, OH

was very impressed with the unit. I had a climate controlled unit & had my things in storage for 3 years. When I moved out, the items were clean, dry & undamaged. I would definitely recommend Uncle Bob's on Broad St in Reynoldsburg to anyone looking for storage; especially climate controlled.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.