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851 W. Henderson Rd., Columbus, OH 43214

(614) 326-3222

Average Ratings

4 out of 5 stars
(4.7)

83 Ratings & 25 Reviews

Staff
 
4.7
Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Recommend
 
4.8
Uncle Bob's Self Storage - Columbus, OH (#721)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

.5 out of 5 stars

Worthington, OH

Best storage facility I have used..helpful staff, always go out of their way to be of assistance..truly a pleasure to deal with!

.5 out of 5 stars

NY, NY

David has always been extremely helpful with anything we needed. He is a big asset to your company. You need more people like him. Thanks David!

.5 out of 5 stars

Indian River, MI

We had rented at Uncle Bob's before. They remembered us and treated us well.

.5 out of 5 stars

Columbus, OH

Awesome job

.5 out of 5 stars

Columbus, OH

Nice facility and really nice people. They were very helpful, professional, and personable. When I told them that I was moving to Montana, we had a wonderful conversation about the West. Thanks again!

.5 out of 5 stars

Dayton, OH

Was very quick and efficient

.5 out of 5 stars

Closter, OH

Except for long wait and no real place to wait except in my car, the service was good.

.5 out of 5 stars

Columbus, OH

Staff were exceptionally welcoming and friendly and they know their stuff about Uncle Bob's.

.5 out of 5 stars

Columbus, OH

Super friendly.

.5 out of 5 stars

Holliston, MA

I never did this before but everything seemed in order and was explained to me the best he could have done. Kind of hard to compare to others but this place looked very neat and clean and I don't think anyone else could have done any better!! Rates seemed high at the start but after going through everything they were one of the lowest I've seen.

.5 out of 5 stars

Columbus, OH

Sometimes the website has technical problems right around payment due time which can be frustrating.

.5 out of 5 stars

Columbus, OH

No difficulties in the process of seeing the product and making a decision on what to do.

.5 out of 5 stars

Upper Arlington, OH

I would love to be able to pay my bill electronically through my bank.

.5 out of 5 stars

Columbus, OH

I like the storage facility and it's staff, but would like to be notified if there has been any problems likte break-ins or leakage.

.5 out of 5 stars

Columbus, OH

Good people on site

.5 out of 5 stars

Columbus, OH

My only real concern with Uncle Bob's is the pricing. As a retiree, I think it is a bit expensive. I think that about a lot of goods and services as well. The good news is the Uncle Bob's location I use is very neat, clean, friendly and inviting. A great facility because of the staff and grounds.

.5 out of 5 stars

Columbus, OH

The staff at the Henderson store were incredibly awesome... both Deb and David... they were fun to talk to and made my experience renting this unit Def will be a customer for Uncle Bobs Always and most def gona recommend them as well! thank You!!

.5 out of 5 stars

Columbus, OH

I was very hesitant to rent a storage unit. I wanted a place I could feel safe going to (i.e. not dark and creepy), and somewhere that I felt confident that my things would be safe, dry and not damaged. I had a wonderful experience with Uncle Bob's and have recommended them to many people. It was a great experience!

.5 out of 5 stars

Columbus, OH

David does an excellent job!

.5 out of 5 stars

Col, OH

David and his staff are the best! I have rented from many different storage facilities over the last 15 years, and this is by far the best. Customer Service is the best I have ever encountered. I appreciate the fact that they show interest in the satisfaction of their customers and take a a friendly/outgoing approach.

.5 out of 5 stars

Columbus, OH

Dave and Deb are so great!

.5 out of 5 stars

Columbus, OH

Dave is wonderful! Very helpful and fun.

.5 out of 5 stars

Columbus, OH

I may be back in the future, had a wonderful experience with your company.

.5 out of 5 stars

Columbus, OH

I'm extremely satisfied with this store and the people who manage/staff it. I'd recommend David and Valerie to anyone who needed to have a little extra room for storage.

.5 out of 5 stars

Columbus, OH

Had an excellent experience.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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