91 Ratings & 25 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
September 28, 2014
Everything was very satisfactory. I did have to wait for a bit, but the attendant was busy with another client and really couldn't help it.
September 24, 2014
I didn't mark all the highest marks on the employees just because although they were proud of their units, it felt a little superior to me. It was not a welcoming, "so glad to have you as a customer", it was more of a 'we have this place that is better than anyone else's, so you should be glad we let you be here." I also felt like I was shown the least desirable units first until I rejected two or three and then I was led to one that was closer to the entrance and didn't have a river of water running in front of it.
August 28, 2014
Best storage facility I have used..helpful staff, always go out of their way to be of assistance..truly a pleasure to deal with!
August 28, 2014
David has always been extremely helpful with anything we needed. He is a big asset to your company. You need more people like him. Thanks David!
Indian River, MI
August 28, 2014
We had rented at Uncle Bob's before. They remembered us and treated us well.
August 23, 2014
July 24, 2014
Nice facility and really nice people. They were very helpful, professional, and personable. When I told them that I was moving to Montana, we had a wonderful conversation about the West. Thanks again!
July 18, 2014
Was very quick and efficient
July 15, 2014
Except for long wait and no real place to wait except in my car, the service was good.
July 3, 2014
Staff were exceptionally welcoming and friendly and they know their stuff about Uncle Bob's.
June 27, 2014
May 29, 2014
I never did this before but everything seemed in order and was explained to me the best he could have done. Kind of hard to compare to others but this place looked very neat and clean and I don't think anyone else could have done any better!! Rates seemed high at the start but after going through everything they were one of the lowest I've seen.
May 1, 2014
Sometimes the website has technical problems right around payment due time which can be frustrating.
April 25, 2014
No difficulties in the process of seeing the product and making a decision on what to do.
Upper Arlington, OH
March 3, 2014
I would love to be able to pay my bill electronically through my bank.
March 1, 2014
I like the storage facility and it's staff, but would like to be notified if there has been any problems likte break-ins or leakage.
March 1, 2014
Good people on site
February 28, 2014
My only real concern with Uncle Bob's is the pricing. As a retiree, I think it is a bit expensive. I think that about a lot of goods and services as well. The good news is the Uncle Bob's location I use is very neat, clean, friendly and inviting. A great facility because of the staff and grounds.
February 3, 2014
The staff at the Henderson store were incredibly awesome... both Deb and David... they were fun to talk to and made my experience renting this unit Def will be a customer for Uncle Bobs Always and most def gona recommend them as well! thank You!!
January 23, 2014
I was very hesitant to rent a storage unit. I wanted a place I could feel safe going to (i.e. not dark and creepy), and somewhere that I felt confident that my things would be safe, dry and not damaged. I had a wonderful experience with Uncle Bob's and have recommended them to many people. It was a great experience!
December 30, 2013
David does an excellent job!
November 3, 2013
David and his staff are the best! I have rented from many different storage facilities over the last 15 years, and this is by far the best. Customer Service is the best I have ever encountered. I appreciate the fact that they show interest in the satisfaction of their customers and take a a friendly/outgoing approach.
October 23, 2013
Dave and Deb are so great!
October 19, 2013
Dave is wonderful! Very helpful and fun.
August 23, 2013
I may be back in the future, had a wonderful experience with your company.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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