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Uncle Bob's Self Storage Reviews

- (614) 899-2221

Average Ratings

4.7 out of 5 stars
(4.7) 100 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
5.0 out of 5 stars

By

Mount Vernon, OH

Lisa, the person who assisted me, took me on a tour of the facility, ensured I knew how to use the locks, was friendly and personable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Columbus, OH

I met with Jean who manages this location, and she was exactly perfect in every way. She was very nice and polite, she answered all of my questions and told me so many I didn't realize I needed to know. She was truly a real pleasure to do business with.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New Albany, OH

Jean was very helpful and knowledgeable. I really appreciated her taking the time to explain everything to me. She provided great customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

Jean at the office is awesome. The property looks very clean and very well maintained. When I see Jean around the complex she always checks in to say hello and to see if there is anything I need. She is great. She makes me want to use this storage location and never go anywhere else. We looked at SEVERAL locations and we are very glad to have picked this one.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rootstown, OH

The lady was very friendly and quick. I liked that she offered me products and services. I did buy a lock for my space. I will tell friends to use the Cleveland Ave location for these reasons.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

the property manager was wonderful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sunbury, OH

I didn't expect an on site manager. I was very pleased with the ease of use.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bellevue, OH

The service was great. The security was great. Everything was clean and ready. The process was quick, simple, and informative.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

Staff was very courteous and helpful, both on the phone and in person. They helped to make a long day a little better. Very professional!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

I was very satisfied with Uncle Bob's storage facility. Everything was explained to me fullyx where as I had no trouble understanding. I'm a very happy customer.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Flint, MI

I selected 'Unsure' because unlike other storage locations, the lock has to be purchased on location-the lock is specific to Uncle Bob's. I'm not sure if other customers would like this feature as I did not also.

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Westerville, OH

I wish there could be a dumpster on the property for disposal of small

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westerville, OH

nothing

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Scottsdale, AZ

I was disappointed I couldn't change my billing date.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Columbus, OH

I have nothing at this time. THANKS for a great job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westerville, OH

Everything is great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

We are very appreciative of the extraordinary help and genuinely friendly attitude the management staff extended to us. The storage rooms were exceptionally clean and we will use your facility whenever we have need of a storage facility and would be glad to recommend you to others. Thank you again for your service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

I had a great experience storing my things at Uncle Bob's. I felt like my things were safe, and just overall had a good experience. I will recommend if I ever know anyone needing a storage space.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

I was completely satisfied. I can't say enough about my experience. Thank you very much!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

very professional staff and very helpful . secure and trustful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, OH

appreciated the friendliness of the staff, my stay was very comfortable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Columbus, OH

The only thing that would would give me pause for a referral is price. Is it affordable for that specific person?

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Westerville, OH

I liked that I was able to get into my unit 24 hours a day if needed. When we were moving some things out of our unit, the office manger came by to see if all was okay and even brought us some water because it was a hot day. If we should need a unit again i would call Uncle Bob's first, Thank you. Valerie

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Westerville, OH

It was a very nice unit, easy to get in and out.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.