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Uncle Bob's Self Storage Reviews

- (706) 569-5252

Average Ratings

4.7 out of 5 stars
(4.7) 117 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
4.8 out of 5 stars

By

Columbus, GA

If I ever need storage again I definitely would go back to Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

one time i did't lock my storage place right and they called my house to come and rectify the situation. if not for that call i might have had some things pilfered or taken. i was very amazed that they made such a thourough check of the individual storage spaces. quite happy with this business and its practices to maintain a high level of security for the customer.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

I liked how neat and courteous the service was. I like how he was available to help me with options to choose the right space unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

The Manager went above and beyond , as I am Disabled , He showed me the shortest routes and personally walked me through . He even talked me into getting a bigger more accessible unit that saved me money. He took time to find common ground for us to talk about , made me feel at home . I would highly recommend this facility , and will look nowhere else in the future.I could have spent hours conversing with Management . Great People !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

I went to the Armor road unit and we couldn't find a unit to fit my boat. They went on line to the other place(#329) and they had one left of the size I needed. They had the paper work under way by the time I got there. Both places acted as one team. I like that.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

The staff were amazing, very helpful in getting everything set up quickly and answering all of my and my wife's questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

I was with uncle Bob's in Maryland so I can said, I'm very happy with Uncle Bob's storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

The attendants at Uncle Bob's were so helpful. Especially when we were moving in and it was so short notice! I would always recommend Uncle Bob's based on the experience our family had there!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Columbus, GA

Overall we are satisfied, however an incentive (discount %) for customers that have been loyal in tenure would be a bonus.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Salem, AL

Staff is always friendly and helpful. We're very pleased with our experience with Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

They have the up most respect from me they have assisted my parents every time they went in to make a payment for me and I truly trust the staff with the security of my items in their storage unit while im currently deployed in Afghanistan thanks a million uncle bob

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Midland, GA

I have used and always been satisfied with uncle bobs

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

D pleasant associates

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

Professional and attentive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Columbus, GA

I loved that you check the locks periodically and call if the lock was not closed correctly. That happened to me and I was pleased that I was called back to my storage unit to relock my unit. THANKS!

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charleston, SC

Great service and great people to have dealings with!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Columbus, GA

Great place to store your things.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

We do not like having to store our items, but since we have to until we find a larger home, we are glad we are using Uncle Bob's. The people are very friendly and make us feel welcome the few times we needed to come in. The space is always clean and easily accessible. They are all we could ask for in a storage facility! Thank you for all you do!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Severna Park AA, MD

Regina was very helpful during a stressful time in our lives. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

Doing business with you was a pleasure! I also deeply appreciate feeling safe when coming to do things with my possessions. The entire area was well lit and clean. I knew my valued possessions were secure, and that meant a lot to me. Thank You!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Snellville, GA

Thank you for good customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

No, I feel that the facility is operated as it should be operated. In addition, the staff has always been nice and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

APO, AE

Awesome Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbus, GA

very good customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.