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Uncle Bob's Self Storage Reviews

- (803) 783-2708

Average Ratings

4.6 out of 5 stars
(4.6) 121 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.8 out of 5 stars

By

Columbia, SC

Very nice and helpful! Clean grounds and building and felt secure and safe!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charleston, SC

I didn't know what to expect quite honestly, but the staff were very knowledgeable, respectful, and I feel that I made a great (and safe) choice for my furniture!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaufort, SC

Easy and fast

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbia, SC

Visit went very smoothe, quick and the service was exceptional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Columbia, SC

Very happy with over all experience. Manager was super friendly and the free moving truck was a plus. No one else we tried to rent from was as helpful or friendly.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Columbia, SC

It looks like I will need a smaller unit for short period of time! I will be back.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Minneapolis, MN

everything is satisfactory

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.7 out of 5 stars

By

Jacksonville, FL

I previously used a different branch of Uncle Bob's in Columbia to store some things I did not want to take home in between school years. This branch was overall much nicer, cleaner, and the staff were more helpful, courteous, and informative than the other branch. I moved to this branch because the previous branch ran out of the size space that I needed, and I am glad that I moved.

Staff
 
4.3
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbia, SC

Great job! Wonderful staff at this location!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Trumbull, CT

I could not have asked for a better experience. Everything I needed was handled perfectly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbia, SC

Very friendly staff. Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbia, SC

Everything was well explained and employees were very knowledgeable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Newport News, VA

I am please... I wish there where electrical outlets near inside storages.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbia, SC

I have been a tenant at Uncle Bob's for nearly two years and presently rent 6 units at the Garner's Ferry location in Columbia, SC. James and Maxine have been superb in all aspects of their management and administration of both the site and my accounts. They are exceptionally vigilant to activities on the property and have notified me on three separate occasions regarding anomalies with my units. I find their overall performance to be noteworthy and at the top of my cumulative experiences with storage facilities. Please convey my deepest appreciation for their service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, VA

You folks are terrific! Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Hopkins, SC

Yes Please Keep up the Great Staff!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Columbia, SC

Uncle Bob's is a great value.

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbia, SC

I have always received remarkable help from the workers there and have always been treated with courtesy and respect. All of my experiences have been more than exceptional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Luling, LA

i'm happy with my storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Columbia, SC

James and Maxine are extremely wonderful. The customer service I get makes me want to come whenever I share my concerns or needs. They always give me a courtesy call to let me know when my bill due and what my grace period is before I am charged a late fee. Management has the right people in the right place. Thank you so much for your service. I will always look for an Uncle Bob's Storage first if I ever move again. The courtesy and care rendered is extremely appreciated. Thank you, Melinda Ryans

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Troy, MI

The manager on-site, originally from England, was one of the friendliest I've met across the country (I've used self-storage facilities in AZ, NY, WI, MN, MI and now SC). You've got a great asset in him.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Columbia, SC

everybody at Garners Ferry Rd. Columbia SC is very nice and helpful. My second time renting a unit. Never a problem.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbia, SC

We visited several nearby storage facilities before finding Uncle Bob's and found it to be cleaner, more accessible, and more reasonably priced. The employees are always friendly and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Columbia, SC

I loved the reminder I received each month when my bill was due. The happy faces that greet me when I visit the office trust me it made a difference. I never, never had a bad experience. Thank you for the great service and staff. Keep up the good work. Once again thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Charleston, SC

Due to my illness, your staff have been quite helpful to me and have always treated me with great respect. I get quite embarrassed due to the fact that I am late with my payment yet they treat me with respect and not like I am some dead beat debtor. I do tell people about Uncle Bob's and advise them to use your services. I have been quite pleased with the service I have received and if I ever have to use a storage facility again for any reason then I can assure you that I will be using Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Uncle Bob's Storage on Parklane has a great staff where the customers are number one. The ...

Hayward, Columbia, SC

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.