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Uncle Bob's Self Storage Reviews

- (719) 282-1000

Average Ratings

4.3 out of 5 stars
(4.3) 66 Ratings
Helpful/Friendly Staff
 
4.3
Appearance/Cleanliness
 
4.5
Expectations
 
4.1
Satisfaction
 
4.3
Likely to Recommend
 
4.5

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
4.6 out of 5 stars

By

Lakewood, WA

My survey wasn't excellent only because there was a few problems that may not have been Uncle Bob's. I am military and my good have been in the storage facility for a couple years; before Uncle Bob's took over. When I stopped in while driving across the country (one duty station to the next) some of my information and the keys I left to the locks on the unit were not with the new facility manger. My copy of the keys were packed away and my we were forced to cut the locks off. I don't fault the facility manager as I don't know how the hand over went with the last owners. Other then that I had a great experience.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Colorado Spring, CO

The lady who helped us in the office, showed us to the storage space, and helped me figure out the lock was very gracious. She knew her job and explained it in a warm and encouraging manner.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Colorado Springs, CO

Norissa is so helpful and also there when ever I need help. She know a lot of the customer by name and hasn't even been here very long. It's amazing. The place is very clean again! She's does a awesome job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Aurora, CO

All of the staff (Ulysses and especially Norissa) are friendly, knowledgeable and behave in a very professional manner. This was a tough move for me and the staff made the storage part of the process painless.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

colorado Springs, CO

I found the young man very social, helpful and knowledgeable.

Staff
 
3.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Colorado Springs, CO

Always treated with respect. Professional office staff and well maintained property. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Colorado Springs, CO

Great location, loved the climate controlled environment and the ease to come in before and after hours. That was a plus!

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Colorado Springs, CO

Storage space was available and very clean

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Colorado Springs, CO

Staff is very helpful and always have a great attitude. Christine and Ulysses are always there to lend a helping hand and are very knowledgeable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Colorado Springs, CO

I am a carryover from the previous owners and believe the new arrangement is an improvement. The former setup was fine but the new is a little better.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Colorado Springs, CO

Facility is always very clean...no leaves or dead bugs ever. thanks

Staff
 
3.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Colorado Springs, CO

I really like the access hours and the ability to pay online.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Colorado Springs, CO

I think some trash cans or dumpster would be helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Haxtun, CO

We only rented the two units for 8 days, moving out of them on Oct. 1st, but found the facility extremely clean and I knew my belongings would be safe. I would strongly consider them, should I move in a couple of years.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.