Great location, loved the climate controlled environment and the ease to come in before and after hours. That was a plus!Amy from Colorado Springs, CO
Norissa and Anthony have done a great job. I was coming to buy boxes right as Norissa was closing up. She was very helpful letting me slide in under the clock to get the packing supplies I needed. Really appreciated that.Sean from Colorado Springs, CO
The staff at the Colorado Spring's location was simply fabulous. When searching for a long term unit, I called a number of local places, and while Uncle Bob's price was slightly higher over-all, the assistance I received from Ulysses was so excellent that I decided to go with your company. From the day we moved in, right on up to the day we moved out, your staff was unfailingly polite, friendly, helpful and went above and beyond to make sure that we were well looked after. I'd like to especially thank your manager, Norissa, for being so professional. I'd recommend your company, and in particular this location, to anyone based on our experiences!Kendra from Mesa, AZ
I just didn't expect a place called "Uncle Bob's" to be so nice...I was sort of expecting a tiny family owned thing.Alex from Hartland, WI
There was a customer ahead of me so I had to wait since there was only one representative at the facility. However, she was awesome!Denise from Peyton, CO
I just wish that what is said by mgmt and upper mgmt is honored and I'd like to finally retrieve my things. Furthermore, the manager currently employed at my location should revisit the simple tenets of CUSTOMER SERVICE! This has been a disappointing and souring experience and I just want my belongings and I will never breach the threshold again!!!Julian from Colorado Springs, CO
My survey wasn't excellent only because there was a few problems that may not have been Uncle Bob's. I am military and my good have been in the storage facility for a couple years; before Uncle Bob's took over. When I stopped in while driving across the country (one duty station to the next) some of my information and the keys I left to the locks on the unit were not with the new facility manger. My copy of the keys were packed away and my we were forced to cut the locks off. I don't fault the facility manager as I don't know how the hand over went with the last owners. Other then that I had a great experience.Gerald from Lakewood, WA
The lady who helped us in the office, showed us to the storage space, and helped me figure out the lock was very gracious. She knew her job and explained it in a warm and encouraging manner.Sandra from Colorado Spring, CO
Norissa is so helpful and also there when ever I need help. She know a lot of the customer by name and hasn't even been here very long. It's amazing. The place is very clean again! She's does a awesome jobAmy from Colorado Springs, CO
All of the staff (Ulysses and especially Norissa) are friendly, knowledgeable and behave in a very professional manner. This was a tough move for me and the staff made the storage part of the process painless.Mary Jane from Aurora, CO
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