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Uncle Bob's Self Storage Reviews

- (321) 631-1322

Average Ratings

4.6 out of 5 stars
(4.6) 111 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
4.5 out of 5 stars

By

Canton, OH

yes need someone to answer phone calls more regulure they might answer but i nver get threw

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Palm Bay, FL

building of 920 the ac does not seem like it is working properly. The fixture in the hallway needs to be repaired looks like something is wrong with it. Thank you

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cocoa, FL

The free truck rental was awesome! That is why I continue to use Uncle Bob's.

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Merritt Island, FL

i have been a long time customer with Uncle Bobs and cannot say anything but good things !! It was just time for me to get rid of things I no longer needed (LOL) I appreciate every employee there and should the need arise I will use Uncle Bobs again! Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Bolingbrook, IL

Ease of rental process

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Merritt Island, FL

Will definitely use Uncle Bobs again when I have a storage need.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Rockledge, FL

Prompt, friendly service.

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Cocoa, FL

The staff member was courteous, as well as knowlegable about all aspects of the storage process and the paper work, too.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Titusville, FL

Quick, professional, efficient - I wish more businesses operated this way.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cocoa, FL

Service is Excellent!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cocoa, FL

I received prompt excellent service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Titusville, FL

You guys are awesome.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cocoa, FL

I'm very impressed with the professionalism at Uncle Bob's. I've dealt with several storage facilities and yours is by far the most professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Cocoa, FL

the location and the price were what brought me to Uncle Bob's and the person in the office made me feel welcomed and not just another rental person.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.4 out of 5 stars

By

Port St John, FL

The previous time I rented a space with Uncle Bob's Cocoa, there was an accident with some glass on a dresser w/mirror. I spoke with the on site mgr, which grabbed a garbage can for me, when asked. He immediately took care of the situation, by helping clean the mess, and the following day it was all cleaned up. He didn't have to help at all and that I found that to be great.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cocoa, FL

one of the best, most affordable rental units going!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Jacksonville Bch, FL

Very satisfied!! Thank you again.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kingsville, TX

know i love it my stuff has been in there almost a year now

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Laval, QC

We were looking for a safe place to store our vehicle and this place really met our requirements. We do feel safe.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cocoa, FL

The one disappointment was having to pay insurance each month. I was looking for the best deal (lowest rate) and was willing to forego the insurance. I do want to say that staff was very helpful to me and I used the 5-day grace period to empty my unit and they gave me access until late in evening in order to facilitate my departure. (They thought ahead to my needs and offered something I wasn't aware of or had forgotten.) Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cocoa, FL

The young man was very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I recently visited your location to make a payment on my storage unit. Wendy was there smiling, ...

Marta, Orlando, FL

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.