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19200 Neff Road, Cleveland, OH 44119

(216) 531-0010

Average Ratings

4 out of 5 stars
(4.7)

99 Ratings & 22 Reviews

Staff
 
4.8
Cleanliness
 
4.8
Expectations
 
4.4
Satisfaction
 
4.6
Recommend
 
4.8
Uncle Bob's Self Storage - Cleveland, OH (#117)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


22 Customer Reviews

.5 out of 5 stars

Cleveland, OH

very nice

.5 out of 5 stars

Euclid, OH

Staff were very helpful and friendly. Very happy with customer service.

.5 out of 5 stars

University Hts, OH

I will recommend friend and family to use this storage so pleasant your staff is.

.5 out of 5 stars

Euclid, OH

Jeff and Paul are great!

.5 out of 5 stars

Cleveland, OH

Everything was quick and smooth

.5 out of 5 stars

Univ. Hts, OH

The employees at store 117 are exceptional!

.5 out of 5 stars

Cleveland, OH

Everything was just as explained and accurate.

.5 out of 5 stars

Euclid, OH

the gentlemen were great friendly not only to me but every one whom enterd or called very personal..

.5 out of 5 stars

Cleveland, OH

Jeff and Paul were exceptional in every way in their dealings with me. They were always business-like in appearance and manner, but yet, they also exhibited a sense of humor if appropriate. If my financial situation were better, I'd never have moved all my belongings out of storage. They were always pleasant to deal with. You should be very proud of them!

.5 out of 5 stars

Strongsville, OH

Employee's very helpful and really nice thanks great experience

.5 out of 5 stars

Cleveland Hts, OH

fence on the back side near my unit needs repair THANKS

.5 out of 5 stars

S Euclid, OH

sales associates are very nice and friendly. They treated each person who entered the property (while I was there) with respect.

.5 out of 5 stars

South Euclid, OH

The service is exceelent; the facilities are always orderly and clear and clean (path during winter snow). I am very satisfied.

.5 out of 5 stars

Bedford, OH

I always have a great experience with the staff on Neff Road, whether on the phone or in person. Those gentlemen are VERY friendly, empathetic, knowledgeable, and provide THE BEST customer service I've probably ever experienced. This is my 2nd time storing my belongings at this location and I live across town, but I appreciate and enjoy their customer service so much at this location I had to come back!

.5 out of 5 stars

Euclid, OH

Paul, has a great team

.5 out of 5 stars

Euclid, OH

no

.5 out of 5 stars

Euclid, OH

The most genuibecustomer service that I received in a long time, towards myself and others as I was waiting!

.5 out of 5 stars

Cleveland, OH

GREAT GREAT JOB!! I have had a storage there for quite some time now and have recommended you due to the great service that I have received.

.5 out of 5 stars

Wickliffe, OH

All of the employees at my storage facility were genuine and very helpful. I was treated very well, as if I was family!

.5 out of 5 stars

Cleveland, OH

Because they met my need, right when I needed them.

.5 out of 5 stars

Cleveland, OH

From the time I called on the 800 number to inquire about renting a storage unit, my experience was more than I could have asked for. The associate that took the call was very pleasant with me. She was attendative to my questions and the need for the storage. This was to determine the exact size unit I would need. At the location, the associate also exemplified great customer service. My overall experience with Uncle Bob's exceeded my expectation.

.5 out of 5 stars

Cleveland Hts, OH

I would like extended access in case I need a late entry (after 9:00 pm) or early entry (approx 5:00 am.) Possible?


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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