91 Ratings & 20 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
University Hts, OH
August 25, 2014
I will recommend friend and family to use this storage so pleasant your staff is.
July 20, 2014
Jeff and Paul are great!
July 5, 2014
Everything was quick and smooth
Univ. Hts, OH
June 9, 2014
The employees at store 117 are exceptional!
May 29, 2014
Everything was just as explained and accurate.
May 23, 2014
the gentlemen were great friendly not only to me but every one whom enterd or called very personal..
April 23, 2014
Jeff and Paul were exceptional in every way in their dealings with me. They were always business-like in appearance and manner, but yet, they also exhibited a sense of humor if appropriate. If my financial situation were better, I'd never have moved all my belongings out of storage. They were always pleasant to deal with. You should be very proud of them!
April 23, 2014
Employee's very helpful and really nice thanks great experience
Cleveland Hts, OH
April 5, 2014
fence on the back side near my unit needs repair THANKS
S Euclid, OH
April 4, 2014
sales associates are very nice and friendly. They treated each person who entered the property (while I was there) with respect.
South Euclid, OH
March 26, 2014
The service is exceelent; the facilities are always orderly and clear and clean (path during winter snow). I am very satisfied.
February 25, 2014
I always have a great experience with the staff on Neff Road, whether on the phone or in person. Those gentlemen are VERY friendly, empathetic, knowledgeable, and provide THE BEST customer service I've probably ever experienced. This is my 2nd time storing my belongings at this location and I live across town, but I appreciate and enjoy their customer service so much at this location I had to come back!
February 5, 2014
Paul, has a great team
January 18, 2014
January 17, 2014
The most genuibecustomer service that I received in a long time, towards myself and others as I was waiting!
December 5, 2013
GREAT GREAT JOB!! I have had a storage there for quite some time now and have recommended you due to the great service that I have received.
November 26, 2013
All of the employees at my storage facility were genuine and very helpful. I was treated very well, as if I was family!
November 19, 2013
Because they met my need, right when I needed them.
November 1, 2013
From the time I called on the 800 number to inquire about renting a storage unit, my experience was more than I could have asked for. The associate that took the call was very pleasant with me. She was attendative to my questions and the need for the storage. This was to determine the exact size unit I would need. At the location, the associate also exemplified great customer service. My overall experience with Uncle Bob's exceeded my expectation.
Cleveland Hts, OH
October 31, 2013
I would like extended access in case I need a late entry (after 9:00 pm) or early entry (approx 5:00 am.) Possible?
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