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Uncle Bob's Self Storage Reviews

- (727) 443-5200

Average Ratings

4.7 out of 5 stars
(4.7) 74 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
5.0 out of 5 stars

By

Clearwater, FL

Both Latashia (the internet sales representative) and especially Frank (the manager at the location) did an excellent job. Frank, in particular, was very kind, knowledgeable and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Largo, FL

I was greeted fair and promptly and it had no problem renting a truck even when my two weeks was up

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

Frank and Ricky were very helpful and welcoming. Made me feel at ease.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

Management is awesome! They took great care of me and made sure I had everything I needed. The office and entire facility was clean and well-kept. These guys are doing a GREAT job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Clearwater, FL

Frank and Rick are always pleasant. They are very understanding and always present themselves in a professional manner. I am glad I chose the Drew St location, even though it is further from my home, this was a Great choice!

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

Very helpful staff. Good selection of storage related materials (Boxes, Tape, etc).

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dunedin, FL

Frank was wonderful and went beyond expectations

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hollywood, CA

I live in Los Angeles and whenever I call for assistance or visit Clearwater to enter my moms storage unit I am always assisted in a professional manner. Thank You!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

The most professional people I have ever worked with. They were always available to help with anything. I don't want to move again, but if I do, this is where I would store my personal items again. The absolute best employees......

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Seminole, FL

Great people where we stored out goods.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Safety Harbor, FL

very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL.

We had several storage units at two Uncle Bob's in Clearwater, and have always had great service!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

went above & beyond duty to help with move-in :) thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Waterloo, ONTARIO

Already planning to use Uncle Bob's again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

Your associate was extremely helpful and friendly and offered a lot of valuable advice on storage. Best experience I've ever had with my storage requirements!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

Thank you. It is convenient - well lit and there are trolleys available as needed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

FL, 33764

All employess were pleasant and helpful. Great place!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tampa, FL

What a wonderfully run storage facility. I would highly recommend!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

FRIENDLY GUYS. GOOD COMMUNICATION. SERVICE ORIENTED.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

Friendly, enthusiastic, knowledgeable, helpful reps. Customer service is most important and your guys get A+.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Clearwater, FL

I used your facilities for 3 years. Initially it was "Budget"; the service was pretty good. Then just after Uncle Bob acquired, the first team was just lousy, I am afraid to say. But the current team is TOP NOTCH. A real pleasure, courteous, knowledgeable, ready to help without being begged ... Continue like that and you will have a bigger chunk of Clearwater's customer base.

Staff
 
4.5
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I have been storing at Uncle Bob's for over a year now and I can't say anything but good things ...

Wayne, Lakeland, FL

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.