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Uncle Bob's Self Storage Reviews

- (727) 786-7243

Average Ratings

4.7 out of 5 stars
(4.7) 163 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.1 out of 5 stars

By

Clearwater, FL

A little on the expensive side and lack of 24 access is disappointing, but overall pleased.

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Safety Harbor, FL

the gentleman who helped me set up my account at the store, and showed me over to my unit - I think his name was Gary - he was really nice and courteous, professional, and most importantly honest. he didn't try to sell me anything I didn't need. i'm only going to need my unit another couple months but i'd DEFINITELY recommend uncle bob's storage to anyone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Clearwater, FL

I have been treated great until I'm in the unit and stuck in a jam. I was promised a free truck that was actually 19.95 and lock which I did get but the biggest issue was that i was promised 1/2 the first months rent after I moved in and have requested to pay twice now and promised a call back to resolve the issue with no response !!!

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
5.0
4.8 out of 5 stars

By

Tampa, FL

Frank, the manager, is a great guy and goes the extra step to deliver great customer service. He makes a difference.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

I've now dealt with Rick at the Drew Street location, Glen, Frank, and Dana at our location, and a couple of people down I-19 past Ulmerton who unfortunately had to deal with me at my most miserable. We had an awful experience with our movers--truly terrible. And the entire time, the Uncle Bob's staff did everything they could to help us. They bent over backwards to accommodate our needs and I can't say enough about my positive experiences with the staff at all three locations, except to say that the fact that I know most of the by name should tell you how much of an impression they made on me. Whatever you do, keep up this amazing level of hiring quality people and providing such great facilities and service. You are amazing.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

Why! will strongly recommend Uncle bob's , the cleanest and friendly place.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Lauderdale, FL

I was there a long time and it meant a lot to me not have to worry about my belongings. Thank you, Kris

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Safety Harbor, FL

The gentleman who helped me move out was exceptionally helpful...think his name was Frank. Overall we were very satisfied w/ Uncle Bob's and would come back if we move back to the area.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Palm Harbor, FL

frank in your Clearwater was great>>>>

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Tallahassee, FL

The few times I have ever needed anything everyone I have dealt with had been so kind!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

I have rented storage spaces in the past and found the experience with you to be so far above the expectations I had from the company that starts with a U and the one that starts with a P. Both of those were just barely acceptable in some ways and below what I needed them to be in so many other areas.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Safety Harbor, FL

I really felt like I received personalized service. Great job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

the best of all that I have done business with in last 20 years.. thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Safety Harbor, FL

Very pleased with the service. Will continue to use this company and recommend it to others

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Safety Harbor, FL

The business is run by a woman,and I was taken care of by a woman(Margaret/mgr.). The hours are very convenient and my space is very near the entrance.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Safety Harbor, FL

The lady who helped me sign for my storage space was not very friendly. She did an acceptable job but I wasn't blown away by her kindness by any means. Not a bad person, just not enthusiastic or really that nice.

Staff
 
3.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Safety Harbor, FL

Why - I was unsure of my plans until nearly the last minute and the staff was extremely gracious in accomodating my requests and change of plans, etc. It definitely took the stress out of my moving experience. The free truck rental was a huge bonus.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

I've had storage units before and this is the best by far. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Clearwater, FL

Great Company.

Staff
 
4.3
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

Excellent overall facility!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Safety Harbor, FL

The folks are awesome!! A big help with getting me setup with 2 units. The place is always clean and neat.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Clearwater, FL

There is no litter anywhere. Moving devices (carts and dollies) are always available. The area feels very safe.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Pensacola, FL

I have an outside unit, the weather stripping on the bottom of the door is shot. When you clean the area with a blower a lot of that debris ends up in my unit. I keep a broom in the unit just so I can sweep it out.

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Tampa, FL

Very professional staff members

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clearwater, FL

The management was exceptional and always willing to listen and help when needed, one of the best places I've ever had the pleasure of dealing with, Christine at the McMullen Booth office is the best.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I have been storing at Uncle Bob's for over a year now and I can't say anything but good things ...

Wayne, Lakeland, FL

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.