It had been awhile since our family used an off-site storage unit. I was very impressed by the friendliness of the staff and how courteous, knowledgeable and accommodating everyone has been as well as the maintenance and cleanliness of the storage units and grounds. If I visit late at night or the early hours of the morning, I always feel safe. I have recommended your company to family and friends. Thank you for the wonderful service you provide!Joan from Louisville, KY
I appreciated how helpful the employee was when I first came to Uncle Bob's. I wish I could remember her name because she was very sensitive to my situation (going through a divorce) & was extremely helpful to me & my father. We were notified one day w/ a call about my unit not being locked correctly after we had been in it. I would most definitely use UB again & have already recommended it to 2 friends!Richard from Louisville, KY
Management changes too often, and when management does change the difference in policies and management style creates a less than cohesive atmosphere which puts the company, and not the customer, first.from Lou, KY
I have had a great experience with Uncle Bob's storage until today. I had a billing issues and the associate I spoke to made it clear in no uncertain terms that there was nothing he would do to help.Nick from Louisville, KY
I like the gate that you have to go through, knowing that not anyone can get onto the grounds gives me security.Erin from Louisville, KY
Was treated very nicely while delivering what was promisedDavid from Louisville, KY
It was a fast and enjoyable experience until I couldn't use my gate code and when they tried to fix it, it took a couple of hours to figure out the problemSarah from Louisville, KY
I had to upgrade my storage bin to something larger. I thought the cost was a bit high so I am continuing to look for a better deal. Overall, I am pleased with the service. However, the gate opener is hard to see and in need of paint and re-lettering ... bad!Daniel from Louisville, KY
Yours is a typical storage facility. The staff was a little more friendly and helpful than most. She was more than willing to help in any way she could. Overall, it was a very good experience.Tracey from Louisville, KY
I felt confident that my property was safe and that I would be safe while using this facility to store And retrieve my property as I neededBarbara from Louisville, KY
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