It had been awhile since our family used an off-site storage unit. I was very impressed by the friendliness of the staff and how courteous, knowledgeable and accommodating everyone has been as well as the maintenance and cleanliness of the storage units and grounds. If I visit late at night or the early hours of the morning, I always feel safe. I have recommended your company to family and friends. Thank you for the wonderful service you provide!Joan from Louisville, KY
I appreciated how helpful the employee was when I first came to Uncle Bob's. I wish I could remember her name because she was very sensitive to my situation (going through a divorce) & was extremely helpful to me & my father. We were notified one day w/ a call about my unit not being locked correctly after we had been in it. I would most definitely use UB again & have already recommended it to 2 friends!Richard from Louisville, KY
Biff was very friendly, quite informative, professional & provided SUPERB customer service! He far exceeded my expectations...John from Louisville, KY
Hello- Tiffany was awesome ! She had my paperwork set out and organized when I arrived. She showed me the unit and even had to shovel 9 " of snow out of the doorway for us. Two other storage places were closed that day because of the snow . She was Very nice and professional. Great experience.Robin from Louisville, KY
i am recently experiencing finance difficulties and I can trust my things at Uncle BobsAmy from Louisville, KY
Above and beyond expectations. I was actually sad to leave well everything but the bill :)Brian from Lou, KY
Everyone was friendly and made my time there easy. I never worried about my unit. I felt like it was well cared for. Thank you.Jackie from Louisville, KY
Management changes too often, and when management does change the difference in policies and management style creates a less than cohesive atmosphere which puts the company, and not the customer, first.from Lou, KY
I have had a great experience with Uncle Bob's storage until today. I had a billing issues and the associate I spoke to made it clear in no uncertain terms that there was nothing he would do to help.Nick from Louisville, KY
I like the gate that you have to go through, knowing that not anyone can get onto the grounds gives me security.Erin from Louisville, KY
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