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Uncle Bob's Self Storage Reviews

- (513) 631-6300

Average Ratings

4.6 out of 5 stars
(4.6) 80 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Cincinnati, OH

I made a stressful and time-sensitive move from Orlando to Cincinnati in May and was very pleased with the assistance I received via phone and in person. That was one less thing to worry about. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Cincinnati, OH

I always felt that my belongings were protected and that I was safe during my visits. The carts were helpful (although they were not always on site); the environment was comfortable. The location is convenient. The only reason I left was because I needed to reduce my monthly expenses. Thank you.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Cincinnati, OH

Stuff in storage stayed so clean and non-dusty - better than if I had stored it in an unused room at home!

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Charlotte, NC

Uncle Bob's made storing items very easy. The building / grounds ssecurity gate provideed protection against unauthorized entry, and every time I interacted with an employee, I was treated like a member of the family. I would and did recommend Uncle Bob's Self Storage to friends and family who need a safe, clean environment to store those extra items.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cinti, OH

Great process and employee who set it up was very knowledgeable and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cinti, OH

I'm very pleased with my experience at this facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cincinnati, OH

I have been extremely impressed by our Uncle Bob's Self Storage. I feel very welcome there, the employees are always friendly and willing to help, and our storage unit is kept in great shape. We wouldn't go anywhere else!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

pgh, PA

It was a pleasurable experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Cincinnati, OH

You provided a good deal when we needed it.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Cincinnati, OH

What ever my need was this storage company was able to meet it. They took care of every need in great detail!!!!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cincinnati, OH

I was very please with the greeting and helpfulness of the associate. She made the process as smooth as possible. I would rent here again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cincinnati, OH

I loved storing with Uncle bobs. The manager Will helped me out so much. He helped me figure out which size unit would be good for me and if I needed climate control. He definitely took out a lot of time to help me and you could tell that he was sincere about helping and not just doing his job. I have already referred 4 of my friends to Uncle Bobs and I will come back for future storing.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cincinnati, OHIO

The staff was owesome.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cincinnati, OH

Never had any problems at Bob's storage. A great company to deal with!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cincinnati, OH

I absolutely LOVED Uncle Bob's Storage. I moved to Cincinnati from Michigan, and I found the location to be clean, safe and secure. The staff was helpful, accommodating, and professional. I used the facility for a short while when I first arrived, then came back a second time a few months later. I will gladly refer others to Uncle Bob's storage, and I will return myself, the next time I need space!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.