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  • Uncle Bob's Self Storage in Chicago

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800-242-1715

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Features

  • Climate Controlled Storage
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.

Self Storage in Chicago

Do you love to play on the beaches of Lake Michigan? Is your Chicago apartment short on storage space? Uncle Bob's Self Storage has plenty of space for water gear, furniture, and more. Our facility is monitored with surveillance cameras to help keep your valuables safe, and our self storage units are big enough to accommodate all of your belongings. We are located on North Broadway near West Waveland Avenue, minutes from Lake Michigan, and is convenient to North Lake Shore Drive, I-90, and the Broadway/Waveland bus stop.
Serving the Communities of:

Lakeview, Graceland, and Lincoln Park
60657, 60640, 60614

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Reviews

243 Customer Ratings

4.7 out of 5 stars
4.7/5 Average Rating
Staff
 
4.8
Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Recommend
 
4.8

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


57 Customer Reviews

5.0 out of 5 stars

Chicago, IL

The associates were friendly and knowledgeable. We checked several storage areas and found one we liked quickly. It was clean and free of cobwebs and best of all, there is great music being piped in. Made the move enjoyable.

5.0 out of 5 stars

Chicago, IL

The staff knew my name and greeted me enthusiastically at all times - the best storage facility staff I have met

5.0 out of 5 stars

Chicago, IL

Next time I need a storage locker, I know where I am going. Thanks

5.0 out of 5 stars

Chicago, IL

so very happy with the service! The manager was very helpful and friendly I wish I could remember her name because she truly was wonderful! Professional in every way while being very friendly. It isn't often I find that kind of customer service!

4.5 out of 5 stars

Chicago, IL

My first storage experience and it was a good one! Would recommend. The only critique is the availability of certain dollys. Most of the dollys were flatbed, but there is only one available of the one with the sides. This is in high demand on busy days and caused us to have to wait for quite a while for it to free up.

5.0 out of 5 stars

Chicago, IL

Always friendly and courteous. Remembered and greeted me by name from the first visit. Manager and staff always ready to go out of their way to help.

5.0 out of 5 stars

Chicago, IL

The staff was extremely helpful. The company is a great resource for the neighborhood. It is so refreshing to meet people who do their jobs so well. This company is to be congratulated , Thank you!

4.8 out of 5 stars

Chicago, IL

Prompt, courteous service

3.9 out of 5 stars

Chicago, IL

I believe I have seen people using your facility as their primary place of residence. When I was moving in to your facility on Broadway I was finishing a little after hours and being locked inside the facility I saw some people walking around.

4.8 out of 5 stars

Chicago, IL

Uncle Bob was clean and appears to be a safe secure place. The staff was very friendly and helpful.

5.0 out of 5 stars

Chicago, IL

James and Vernita are your most valuable assets at the N. Broadway location in Chicago! Although I closed one unit, I still have another, and I actually look forward to seeing them when I come to work on my stuff.

5.0 out of 5 stars

Chicago, IL

This is a great, clean, well-maintained facility

5.0 out of 5 stars

Dallas, TX

The manager and her assistant were super professional and very pleasant always! Thanks to them, my difficult transition period was quite manageable and easy.

5.0 out of 5 stars

Chicago, IL

Elevator was not working for several days. I thought a credit was going to be processed due to the outage - made trips there and was not able to access storage unit. Other than that, very good service.

5.0 out of 5 stars

Chicago, IL

Same day sign-up/move-in, great sales associate

5.0 out of 5 stars

Chicago, IL

James is exceptionally helpful - he goes above & beyond without a second thought.

4.1 out of 5 stars

Chicago, IL

Good price and service, easy access. Only issue was that elevator was out of service for several days when I was moving out.

5.0 out of 5 stars

Chicago, IL

This might sound like I'm making this up, but James and Vanessa are two amazing people. Always friendly, always helpful, always smiling... and always patient with me and my late payments. I wish they worked EVERYWHERE I go. I also hope they get bonuses from my late payments! hehehe Seriously though, they are great people, and the facility is always in top shape. (Well, the elevator was down for about a week last month, but that's not THEIR fault. I'd also like to pay about 50% less, but that's not their fault either.) I actually have a friend I will be referring to you guys, so maybe I'll even get a referral bonus? Wink wink.

5.0 out of 5 stars

Chicago, IL

Vinita was always helpful and cheerful. If we need storage again Uncle Bob's will be our first choice!

5.0 out of 5 stars

Chicago, IL

You run a class act. Very professional but friendly. Bad timing on my part to move out when the elevator was out for a few days though. Your office person was VERY apologitic though!!! Not her fault.

5.0 out of 5 stars

Chicago, IL

The woman that helped me get everything set up was very friendly and helpful. I have seen her there often and she always greets me with a warm smile. She was very helpful when trying to determine the appropriate size of unit for our needs.

4.8 out of 5 stars

Chicago, IL

Staff is very helpful.

5.0 out of 5 stars

Chicago, IL

Its very clean and secured!

4.9 out of 5 stars

Chicago, IL

The Staff have been most helpful. The only negative thing is that I can't ever seem to find a dumpster and the Wal-Mart back area is usually very messy which looks bad on Uncle Bob's.

5.0 out of 5 stars

chicago, IL

Staff was very friendly and personable and did a great job of explaining the process.

4.5 out of 5 stars

Chicago, IL

Walmart needs to put away their storage racks so that cars can get in and out. They were not acting responsibly about their racks and it was difficult to get through to the back side of the space.

5.0 out of 5 stars

New York, NY

I lost my key and was out of the country and the management was extremely helpful in sorting the situation out. I was extremely happy with all aspects of the service.

5.0 out of 5 stars

Burton, MI

Venita is amazing! It's always great seeing her. Always professional and efficient, but approachable. She definitely has skills that exceed her current placement. I'd give her a promotion or have her run the business! Kudos to Venita!

4.8 out of 5 stars

Chicago, IL

Venita was great and informative! Location as well

5.0 out of 5 stars

Chicago, IL

This is one of the best run businesses I have encountered. Service is superb and all of the employees are polite, efficient and knowledgeable. Congratulations!

5.0 out of 5 stars

Chicago, IL

I'm so happy I stumbled upon this self storage facility. If I ever need storage again, I will definitely come back!

5.0 out of 5 stars

Evanston, IL

The team at Uncle Bob's (#432) are great! We sold our condo but the home that we were going to purchase failed the home inspection so we were scrambling to find a bigger storage space AND a place to live in 3 days. The team at store 432 were on top of things and they made a chaotic situation less stressful.

5.0 out of 5 stars

Chicago, IL

Very clean,secure and everything is always perfect

5.0 out of 5 stars

Chicago, IL

The associates were very helpful and treat me very well. Every time I go they smile and greet me. I am extremely happy with the service.

4.8 out of 5 stars

Coventry, RI

GOOD SERVICE, FRIENDLY EMPLOYEES

5.0 out of 5 stars

Windsor, CT

I was extremely impressed with the gentleman who helped me. I changed the type of storage twice and he was extremely helpful and patient. He made sure I was satisfied with my purchase. I have recommended this facility to four parents whose children attend the same university as my daughter.

5.0 out of 5 stars

Chicago, IL

All three staff members I have worked with have been genial, efficient, and eager to assist. James, James, and Vernetta at the N. Broadway location in Chicago are the best!

5.0 out of 5 stars

Chicago, IL

clean, easy and secure access, climate control.

5.0 out of 5 stars

Sharon, MA

This was long distance storage and moving so we had to rely on the honesty of the movers and storage associates and we're very pleased. Nothing was missing and everything was in good condition. Thanks for a job well done!

5.0 out of 5 stars

Chicago, IL

The employees exhibit an outstanding work attitude.

5.0 out of 5 stars

Chicago, IL

all good very professional

4.6 out of 5 stars

Chicago, IL

A nice local feel - the folks remember me and we usually chat a bit.

4.6 out of 5 stars

Buffalo, NY

I would like to see the lights be kept on longer on the floors. When I go to my storage locker, I go at night after work and it's a little scary for me to be in this huge dark warehouse by myself. Having the lights on would longer would help.

4.4 out of 5 stars

Chicago, IL

Great attitiude and great service at my location!

4.1 out of 5 stars

Chicago, IL

The moving in process was good. When the elevator went down though, I feel I should have been contacted electronically. You have my information as well as everyone else's I assume, how hard can it be to shoot an email or automate a call??

5.0 out of 5 stars

Rockford, IL

Staff was very helpful, always eager to help with any questions. I would like this oppurtunity to thank them.

5.0 out of 5 stars

Chicago, IL

Everyone I've met has been amazing

5.0 out of 5 stars

Chicago, IL

I have been through the transition of public storage , self storage to uncle bob's I recommend James for a promotion , truly a nice , smiling , knowledgeable guy he deserves it sincerely, Leslie

5.0 out of 5 stars

Chicago, IL

I am very happy with my choice.

5.0 out of 5 stars

San Francisco, CA

#1 thing is that when the location was transferred to Uncle Bob's that the prices would go up and they didn't! I am extremely happy that I wasn't "screwed" over. #2 I noticed that the location now has music playing when you go to your storage locker room. That is an awesome plus!!! #3 The level of service is incredible at this location. They care about how everything is done and making it as simple as possible.

5.0 out of 5 stars

Chicago, IL

Everyone always friendly and helpful... They go out of their way to assist in every way

5.0 out of 5 stars

Chicago, IL

Great Customer Service!!!!

5.0 out of 5 stars

Chicago, IL

That was by far the cleanest facility I have ever rented a locker at. The staff was super friendly and the entire experience was great.

5.0 out of 5 stars

Dixon, IL

This was my first time renting a storage unit and it was so much easier and affordable because of Uncle Bob's, also thanks for the free orange juice to the members that checked me in!

5.0 out of 5 stars

Chicago, IL

Facility manager, Jim, was always helpful and pleasant to deal with.

4.9 out of 5 stars

Waltham, MA

Thank you VERY much for taking the hassle out of leaving my daughter's personal items out in Chicago when she came home from college for the summer months. Your staff was polite and very helpful to an anxious father. I will be using you over the next three years!!!

4.8 out of 5 stars

Chicago, IL

Seemed almost too good to be true, but I was happy to find out it wasn't.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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