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  • Uncle Bob's Self Storage in Chicago

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800-242-1715

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Features

  • Climate Control
  • Heat Control
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Closed Nov 27th

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

79 Customer Ratings

4.6 out of 5 stars
4.6/5 Average Rating
Staff
 
4.7
Cleanliness
 
4.8
Expectations
 
4.4
Satisfaction
 
4.4
Recommend
 
4.7

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


19 Customer Reviews

4.4 out of 5 stars

Chicago, IL

None everything is great. My personal belongings are safe and secure and I have not had aNY issues with leaks wetting my stuff

4.3 out of 5 stars

Columbus, OH

The drizzle of chalk from the walls (white dust from the walls and ceiling) was a bit annoying. All of my stored furniture and boxes were covered in white chalk when I picked them up. The two trolleys that were provided were also quite old and falling apart, which made storing and removing my items more challenging. But the building felt very secure and I never thought that my storage unit would be broken into. The staff were also very friendly and helpful. The absolute best part was the simple online payment system. The reminder e-mails and the automatic payment systems made paying while I was living out-of-state and while on vacation super easy (and easy to remember!)

4.8 out of 5 stars

Indiana, PA

The facility was always very clean, much more so than I had expected it to be. The staff in the office were very friendly, I could tell that they were genuinely trying to be helpful with whatever concerns I approached them with. The only concern I had during my stay at Uncle Bob's was that when I started renting there, it was not called "Uncle Bob's". This change of hands during my stay made my rent go up, which I realize is out of the control of the staff at the facility and so I do not blame them, but one reason that I picked my particular unit was due to price, and I was somewhat disappointing for that price to have changed.

4.6 out of 5 stars

Chicago, IL

Expectations were met. Carol has a phenomenal attitude.She was not my representative when I came into the store initially but she was helping other customers and I couldn't help but notice. Then I called in to make a payment and she helped me 1 month later she was still above and beyond. I have worked in customer service for plenty years and yes she is great!

4.6 out of 5 stars

Chicago, IL

Thanks a lot for you business

5.0 out of 5 stars

Chicago, IL

Keep up the fantastic work!

4.4 out of 5 stars

Chicago, IL

The only concern we have is the monthly cost. It seems high in comparison to other facilities.

5.0 out of 5 stars

Chicago, IL

She was nice friendly and easy to talk o. She offered products and when I asked about getting something bigger later. She told me the sizes and rates. Very helpful

5.0 out of 5 stars

Chicago, IL

Carol was WONDERFUL!

4.8 out of 5 stars

Chicago, IL

Thanks for the service, we were very happy with everything.

4.6 out of 5 stars

Florissant, MO

good service

5.0 out of 5 stars

Chicago, IL

I am very satisfy wity the sevices and price.

5.0 out of 5 stars

Chicago, IL

Carol was awesome!

4.8 out of 5 stars

Chicago, IL

Great storage facility the staff is helpful, courteous, resourceful and always willing to help.

5.0 out of 5 stars

Chicago, IL

Everyone is always very helpful and create a positive atmosphere!

4.5 out of 5 stars

Chicago, IL

My site Associate (Carol) is OUTSTANDING ! And if it wasn't for her, I probably wouldn't rent there.

5.0 out of 5 stars

Chicago, IL

Quick, smooth transaction with everything I needed to start filling my new storage space immediately. Great access hours before and after office hours as well.

4.2 out of 5 stars

Chicago, IL

Great experience. Thanks!

5.0 out of 5 stars

Chicago, IL

Carol is an amazing manager --always cheerful and extremely helpful. She is a delight to work with and makes visiting the storage locker a "family outing"! I have given up my locker to save money as it was almost empty, but my experience at Uncle Bob's was very positive!


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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